AAU Healthcare Support Worker - London
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
The Acute Care team at the Royal London Hospital are passionate about getting it right for patients and their families. To achieve this, we are looking to appoint an outstanding individual to the post of Healthcare Support Worker within the Acute Admissions Unit (AAU).We admit patients directly from A&E and ambulatory care to our 52 bedded AAU and aim to provide an exceptional standard of care whilst maintaining the flow of patients throughout the hospital.
We are looking to recruit staff who have experience of delivering care in an acute setting.
You will have excellent communication skills, be caring and compassionate at all times and thrive in a very busy environment.
As a healthcare assistant your role will be to help the qualified nurses assess, plan deliver and evaluate high standards of care to patients.
The applicant needs to demonstrate and establish good clinical skills and show that they could work independently without direct supervision.
Main duties of the job
The Health Care Support Worker is a member of the ward team who implements prescribed
care and undertakes administrative as directed by the registered nurse to: Assist in the provision of high quality patient care.
Ensure that patients arriving on the ward are assessed and settled within the department. Ensure the department is clean and well stocked.
Ensure that provision of food and drinks to patients is facilitated.
Participate in activities/projects that contribute to improved patient care or experience.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
Under the direct supervision of the registered nurse the post holder will: Participate as a member of the team providing the highest standard of patient care ensuring their comfort and safety
Assist patients with activities of daily living whilst respecting individual needs, dignity and privacy in all necessary activities Assist the trained nurses by undertaking basic observations such as temperature, pulse, blood pressure, oxygen saturations, respiratory rate, urine analysis and weights
Assist and support registered nurses in obtaining specimens such as stool, urine, swabs and MRSA screening
Assist patients to meet their nutritional requirements, which includes ensuring menus are completed , handing out drinks and food to patients (ensuring they can reach everything and are sat in a good eating position) and where appropriate feed patients
Undertake height and weight measurement to assist in the calculation of patient body mass
Assist in ensuring that all patients are screened for MRSA on admission
Support patients undergoing clinical procedures ensuring their comfort and safety Senior Sister/Senior Charge Nurse
Band 7 (3 wte)
Sister/Charge Nurse
Band 6 (14 wte)
Staff Nurse
Band 5 (36 wte)
Nursing Assistant
Band 2 (22 wte)
5
Communicate using appropriate verbal and nonverbal methods in a variety of
situation that may involve overcoming physical and psychological barriers.
Under the supervision of a qualified nurse, organise own workload and assist
patients in all activities of daily living
Provide direct technical assistance to registered nursing staff when required
safely utilising electronic and mechanical/manual equipment
Undertake and record clinical activities and observation following training and
assessment as directed by the Registered Nurse
Enter and update patient documentation and records , utilising computerised
information system where required
Observe for and report any change in the condition of patients to the registered
nurse.
Report all accidents/incidents to the nurse in charge
Contribute to the maintenance of work area. E.g. disposal of linen, cleaning and
tidying equipment, effective use of resources
To deal with patients property in accordance with trust procedure
To escort patients to other departments if required
To help reinforce health education advice to patients
To protect and maintain patient confidentiality at all time
To carry out all duties in a professional manner, adhering to the policies and
procedure of the Trust and conforming to current legislation concerning Health
and safety at Work
Be aware of the work in accordance with the policies and procedures of the
Department and the Trust
Maintain the confidentiality of information concerning patients, staff and other
health care professionals
Be aware of the work in accordance with trust infection control standards
Be able to report clinical incidents and be familiar with the DATIX reporting
system
To undertake any relevant training and to be active in developing knowledge and
skills to support practice, under the guidance of the person in charge
Deal with telephone enquires sensitively and initiate appropriate action
Receive and direct patients and their relatives in a helpful manner
Maintain the clinical area in an organised and professional manner: clean and
tidy, well stocked and in good order Keep patient and clerical areas pleasant, safe, clean and tidy
Ensure equipment is clean and in good working order
Keep waste to a minimum
Person specification
Experience
Essential criteria- • Experience of working in a patient care setting
Skills
Essential criteria- • Patient focused
- • Good communication and interpersonal skills
- • Capable of dealing with sensitive and distressing situations
- • Able to use initiative and co-ordinate own workload
- • Caring and compassionate
- • Competence in recording and basic interpretation of vital signs.
Knowledge
Essential criteria- • Basic Numeracy and Literacy
- • Understanding of some of the special needs of people during illness
Qualifications
Essential criteria- NVQ level 2 or equivalent or willing to work towards diploma level 2
We aim to create an equitable working environment where every individual can fulfil their potential.
As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so.As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.