Sales Administrator

Role Overview

• Order Processing: Accurately process customer orders, track shipments, and manage invoicing to ensure timely delivery and payment.
• Sales Support: Assist the sales team with preparing quotes, proposals, and any required documentation for clients.
• Customer Communication: Serve as a point of contact for customers, handling inquiries, providing updates on orders, and addressing any concerns.
• Record Management: Maintain and update sales records, customer information, and contracts in the company database.
• Stock Management: Monitor inventory levels and coordinate with the supply chain team to ensure stock availability.
• Reporting: Prepare and distribute regular sales reports to management, highlighting key performance metrics and order statuses.
• Cross-Department Coordination: Liaise with various departments (sales, logistics, finance) to ensure customer requirements are met.

• Experience: Previous experience in a sales support or administrative role is desirable.
• Communication Skills: Excellent verbal and written communication skills for dealing with customers and internal teams.
• Organisational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience using CRM systems.
• Team Player: Able to work collaboratively within a team while managing individual responsibilities.
• Problem-Solving: Ability to handle issues that may arise with orders or deliveries efficiently and professionally.

• Competitive salary up to £28k
• Pension scheme
• Opportunities for career growth and development
• Casual dress code
• Friendly and supportive work environment

This role is perfect for someone looking to leverage their administrative skills in a sales-driven environment, offering opportunities for growth and development in a dynamic team.