Robotics Maintenance and Supportability Engineer (Hiring Immediately)
Amazon TA London Full-time
As a Robotics Systems Engineer, you will be the primary point of contact for
internal customers and partners, driving the implementation and continuous
improvement of world-class maintenance, repair, and supportability solutions
for the Amazon Robotics portfolio of automated fulfillment and sortation
systems. You will work with cross-functional engineering and product support
teams engaged in continuous improvement initiatives to enhance processes
around maintenance and reliability of these systems. You will balance business
needs with technical constraints, striving to find the right solution for each
customer while maintaining a strong focus on standards, scalability and
supportability. You will recommend alternative technical approaches, and
direct cross-functional efforts to meet aggressive timelines. You will analyze
large-scale data from databases, PLCs, sensors, controls equipment, maintenance records, and other performance data streams to identify
improvement opportunities around preventative maintenance, system
optimizations, reliability metrics, and overall equipment effectiveness.
Utilizing this data, you will engage customers via partner teams to understand
and document business requirements, drive problems to root cause, and manage
implementation programs for corrective actions. You will apply your expertise
in robotics, data systems, reliability engineering and system lifecycle
management to build scalable solutions that ensure optimal performance and
availability of hundreds of thousands of robotic assets across Amazon’s global
network. The ability to build productive relationships with colleagues and
customers at remote sites around the world will make you successful in this
role, as will patience and a sense of humor. You will frequently travel to
equipment and robotics & mechatronics systems.
teams to define and deliver complex solutions.
optimize overall equipment performance.
assets.
uptime, failures, SLA performance, and other key metrics.
efficient delivery of large, complex technical projects and programs
technical matters.
Amazon offers a full range of benefits that support you and eligible family
members, including domestic partners and their children. Benefits can vary by
location, the number of regularly scheduled hours you work, length of
exactly, wed still love to hear from you! At Amazon, we value people with
unique backgrounds, experiences, and skillsets. If you’re passionate about
scientific or technical degree from an accredited university.
mechatronics.
electrical components
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
opportunity employer and does not discriminate on the basis of race, national
internal customers and partners, driving the implementation and continuous
improvement of world-class maintenance, repair, and supportability solutions
for the Amazon Robotics portfolio of automated fulfillment and sortation
systems. You will work with cross-functional engineering and product support
teams engaged in continuous improvement initiatives to enhance processes
around maintenance and reliability of these systems. You will balance business
needs with technical constraints, striving to find the right solution for each
customer while maintaining a strong focus on standards, scalability and
supportability. You will recommend alternative technical approaches, and
direct cross-functional efforts to meet aggressive timelines. You will analyze
large-scale data from databases, PLCs, sensors, controls equipment, maintenance records, and other performance data streams to identify
improvement opportunities around preventative maintenance, system
optimizations, reliability metrics, and overall equipment effectiveness.
Utilizing this data, you will engage customers via partner teams to understand
and document business requirements, drive problems to root cause, and manage
implementation programs for corrective actions. You will apply your expertise
in robotics, data systems, reliability engineering and system lifecycle
management to build scalable solutions that ensure optimal performance and
availability of hundreds of thousands of robotic assets across Amazon’s global
network. The ability to build productive relationships with colleagues and
customers at remote sites around the world will make you successful in this
role, as will patience and a sense of humor. You will frequently travel to
various facilities in North America, and Europe
Key job responsibilities- Utilize data analytics, root cause analysis, design of experiments and six
equipment and robotics & mechatronics systems.
- Demonstrate analytical and quantitative skills: the ability to use hard data
- Develop and deliver impactful data-driven analyses, based on equipment
- Effectively interact and collaborate with Customers, engineers, software
teams to define and deliver complex solutions.
- Lead Kaizen and process improvement events, including Failure Modes and
optimize overall equipment performance.
- Engage cross functional teams of maintenance technicians, engineers, product
- Design, pilot and implement new preventative maintenance standards, interval
adjustments, part replacement cycles, and work instruction streamlining based
on granular analysis of reliability (MTBF, MTTR, OEE, etc.) trends acrossassets.
- Develop automated reporting through advanced SQL and Quicksight to provide
uptime, failures, SLA performance, and other key metrics.
- Drive effective teamwork, communication, collaboration and commitment across
efficient delivery of large, complex technical projects and programs
- Anticipate bottlenecks, provide escalation management, anticipate and make
- Provides guidance to maintenance teams and field technicians on equipment
maintenance and complex issue troubleshooting and resolution, interacting
directly with functions like Engineering, Operations, and Facilities ontechnical matters.
- This role will require the ability to travel up to 50%.
Amazon offers a full range of benefits that support you and eligible family
members, including domestic partners and their children. Benefits can vary by
location, the number of regularly scheduled hours you work, length of
employment, and job status such as seasonal or temporary employment. The
benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
exactly, wed still love to hear from you! At Amazon, we value people with
unique backgrounds, experiences, and skillsets. If you’re passionate about
this role and want to make an impact on a global scale, please apply!
### BASIC QUALIFICATIONS- Bachelor’s degree in in a technical STEM or Engineering discipline
(Industrial, Electrical, Mechanical, Civil, Computer Science, Software
Systems Development), degree in Mathematics Statistics, or comparablescientific or technical degree from an accredited university.
- Experience in reliability engineering, manufacturing engineering, lifecycle
mechatronics.
- Industrial robotics maintenance with equivalent experience in the
- Ability to travel to various sites as needed, globally
- Lean Six Sigma experience required. Demonstrated success leading Kaizen
- Experience coding in Python, SQL, or R for purposes of data extraction,
- Experience in some or all of the following areas: Automated conveyors systems
or controls, electrical and electronic principles, blueprint and electrical
schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls, industrial electronics, industrialPC literary, N.E.C.
### PREFERRED QUALIFICATIONS- Experience in the field with Amazon Robotics equipment.
- Technical understanding of: robotics system componentscontrols, HMI
electrical components
- Experience with: Databases & data pipelines, SQL optimization, development
- Ability to understand and develop with common modern programming languages &
- Understand how to interact with and develop within AWS and similar platforms:
- Understanding of: 480V 3-phase, 110 VAC, and 24VDC systems
- Ability to interpret, modify, and develop drawings both mechanical and
- Ability to identify, maintain, and utilize SCADA systems and KPIs
- Understand and critically evaluate technical systems end-to-end for
- Robust troubleshooting and data analytical skills
- Ability to influence others in a technical role and interact with all levels
of management
Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visithttps:www.amazon.jobscontentenhow-we-hireaccommodations.
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