Call Centre Operations Manager Jobs in Birmingham
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Search results - Call Centre Operations Manager Jobs in Birmingham
Birmingham
with the Engagement & Retention Manager.
• Strengthen feedback loops between Marketing and Sales/Call Centre leadership to improve lead quality and conversion.
• Collaborate with Product and Commercial teams to support margin and yield performance.
• Support...
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cv-library.co.uk -
Ernest Gordon Recruitment-Birmingham
to-date copy of your CV.
Reference Number: BBBH24160
Keywords: Client Retention Manager, Retention Advisor, Customer Care, Waste Management, Call Centre, Account Retention, Service Recovery, Objection Handling, Customer Experience, CRM Systems, Sheffield...
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joblookup.com -
CBRE-Birmingham
React to breakdown maintenance requests within the required SLA’s
• Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
• Repairs to modular UPS systems
• Test and diagnose power...
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theguardian.com -
Zachary Daniels-Birmingham
Description
Head of Sales (FCA Regulated) | Birmingham | Up to £100,000 + Bonus + Excellent Benefits
We're partnering with an organisation seeking a commercially driven, data-led sales leader to transform and scale their sales operation...
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zacharydaniels.co.uk -
Walsall, 3 mi from Birmingham
ILM, CMI)
Customer service qualification (e.g., NVQ Level 3) Experience:
Proven experience managing an internal sales or call‑centre team, including supervisors and customer‑facing operations
Experience implementing customer retention or service...
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cv-library.co.uk -
Redditch, 21 mi from Birmingham
and motivating teams to achieve specific objectives.
To be successful you will have::
Experience
• Experience of managing a team within a call centre/customer services or operations centre essential
• Demonstrable evidence of influencing positive change within...
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arcusfm.com -
Walsall, 3 mi from Birmingham
of HSEQ
Business Unit Director
Heads of Department
HSEQ Systems & Audit Manager
Quality Co-Ordinator
Operations Manager
Fleet Manager
Barhale HSEQ team
Person Specification:
The successful candidate is likely to meet all the following criteria...
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cv-library.co.uk -
Wolverhampton Commercial-Walsall, 3 mi from Birmingham
Sales Account Manager
Permanent | Walsall
Full-Time, travel to customers may be required
This is not a call-centre sales role, and it’s not order taking either.
I’m recruiting on behalf of a well established UK engineering-led business, part...
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reed.co.uk -
Ernest Gordon Recruitment-England
Customer Care, Waste Management, Call Centre, Account Retention, Service Recovery, Objection Handling, Customer Experience, CRM Systems, Sheffield
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary...
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Perfect Placement Uk Ltd-Hinckley, 22 mi from Birmingham
Contact Centre Manager Vacancy in Leicestershire Basic: £50,000OTE: £75,00042.5-hour, 5-day working week on a rota We are looking for an experienced Contact Centre Manager to take charge of a high-performing automotive telesales operation.
You’ll...
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reed.co.uk -
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