Call Centre Operations Manager Jobs in West Midlands
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Search results - Call Centre Operations Manager Jobs in West Midlands
Birmingham
on maintenance standards and associated costs.
Collaborate with Depot Managers, General Managers, and departmental heads to align fleet operations.
Contribute to the organisation’s ESG targets through low-emission vehicle and fuel initiatives (e.g., EV, HVO...
cv-library.co.uk -
Network Plus-England
activities, and manage the Customer Call Centre operations to deliver exceptional service.
Key responsibilities include coordinating efforts between teams, monitoring performance, resolving operational challenges, and reporting to senior management. You...
jmmst.com -
Birmingham
Manager in day-to-day operations, lead the team, and ensure excellent customer service.
What’s on offer:
Basic salary up to £31,997
Uncapped bonus scheme – average earnings of £7,100 annually
5. day working week
Ongoing training and career progression...
cv-library.co.uk -
1 similar job: Stoke-on-Trent
BCA Group-Wolverhampton
Logistics Operations Coordinator
(operations control room call centre)
Location: Birmingham
Salary: £26,000 basic, plus 25 days annual leave
Mon - Fri 08.00 - 17.30
Job status: Permanent
Who we are
BCA Logistics are part of Constellation...
dwp.gov.uk -
2 similar jobs: Coventry, Birmingham
Birmingham
Customer Service Administrator
Based at: Birmingham Service Centre
Salary: £25,521 pa
Hours: 40 hrs pw Monday-Friday
Job purpose:
To provide the Operations Manager with a high level of call taking activity...
cv-library.co.uk -
Holt Recruitment-Birmingham
We are seeking a confident and experienced Assistant Manager to join a successful automotive service centre in Perry Barr. This is a hands-on role where youll support the Centre Manager in day-to-day operations, lead the team, and ensure excellent...
careers4a.com -
Equals One Ltd-Birmingham
Customer Service Administrator
Based at: Birmingham Service Centre
Salary: A GBP 25,521 pa
Hours: 40 hrs pw Monday:Friday
Job purpose:
To provide the Operations Manager with a high level of call taking activity and data entry within...
tiptopjob.com -
Aspect Maintenance-England
for thousands of residential and commercial customers. And we're not slowing down! We're on an exciting growth trajectory, and we want ambitious, driven individuals to join us on this journey.
Your Impact:
As a Sales Agent in our dynamic Operations Department...
workable.com -
Birmingham
Days Annual Leave including Bank Holidays
Roles & Responsibilities
Responsible for the management of a team of collectors and all aspect of their performance, resolving issues as they arise.
Lead, motivate and manage collectors both individually...
cv-library.co.uk -
Birmingham
Help desk Coordinator - (Reactive Planner)
Pay- £13.85
Area: Birmingham B66
On a 4 on, 4 off pattern, either 7 AM to 7 PM or 7 PM to 7 AM.
As this role supports critical hospital operations, handling service requests with care and professionalism...
cv-library.co.uk -
Walsall
an operation
Sound knowledge of the planning cycle and delivering to this
Experience in forecasting on an interval/weekly/monthly/annual basis
Good understanding of contact centre/call centre operation and back office workflow
Works well under pressure...
cv-library.co.uk -
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