Call Centre Operations Manager Jobs in West Midlands
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Search results - Call Centre Operations Manager Jobs in West Midlands
The Curve-Solihull
As the Operations Performance & Reporting Manager for our Call Centre Operations, you will be at the heart of driving data-driven decisions and performance improvements. Your role will involve managing and enhancing data reporting processes, delivering strategic...
appcast.io -
BNP Paribas Personal Finance-Solihull
As the Operations Performance & Reporting Manager for our Call Centre Operations, you will be at the heart of driving data-driven decisions and performance improvements. Your role will involve managing and enhancing data reporting processes, delivering strategic...
Solihull
it.
The Role:
As the Operations Performance & Reporting Manager for our Call Centre Operations, you will be at the heart of driving data-driven decisions and performance improvements. Your role will involve managing and enhancing data reporting processes...
cv-library.co.uk -
Equals One-Birmingham
Customer Service Administrator
Reports to: Customer Service Team Leader
Based at: Birmingham Service Centre
Salary: £24,024 pa
40 hrs per week
Job purpose:
To provide the Operations Manager with a high level of call taking activity...
appcast.io -
CBRE-Birmingham
Summary:
• React to breakdown maintenance requests within the required SLAs
• Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
• Repairs to modular UPS systems
• Test...
mindmatch.ai -
Birmingham
Customer Service Administrator
Reports to: Customer Service Team Leader
Based at: Birmingham Service Centre
Salary: £24,024 pa
40 hrs per week
Job purpose: To provide the Operations Manager with a high level of call taking activity and data entry...
cv-library.co.uk -
CBRE-Birmingham
Summary:
• React to breakdown maintenance requests within the required SLAs
• Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
• Repairs to modular UPS systems
• Test...
mindmatch.ai -
BCA Group-Coventry
the backbone of the UK’s automotive supply chain, the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations...
dwp.gov.uk -
2 similar jobs: Wolverhampton, Birmingham
Birmingham
Customer Service Administrator
Reports to: Customer Service Team Leader
Based at: Birmingham Service Centre
Salary: £24,024 pa
40 hrs per week
Job purpose:
To provide the Operations Manager with a high level of call taking activity...
reed.co.uk -
Curve Group Holdings Ltd-England
As the Operations Performance & Reporting Manager for our Call Centre Operations, you will be at the heart of driving data-driven decisions and performance improvements. Your role will involve managing and enhancing data reporting processes, delivering strategic...
FinTech People-England
escalations from the customer service team including effective management and resolution of complaints
• Actively monitor timekeeping and task adherence across the team, providing immediate feedback to individuals and highlighting any persistent concerns...
CBRE Local UK-England
Role Summary:
React to breakdown maintenance requests within the required SLA's
Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
Test and diagnose power quality issues...
Euro London Appointments-England
to the Senior Operations Manager.
• Handle Escalated Calls: Support the team in resolving complex customer issues by offering guidance and stepping in to handle escalated calls when necessary.
• Ensure Service Excellence: Monitor and maintain service levels...
CBRE Local UK-England
requests within the required SLA's
Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
Repairs to modular UPS systems
Test and diagnose power quality issues including harmonic...
BCA Group-Wolverhampton
and maintaining relationships in conjunction with Operational Account Managers and Customer Service Supervisors
Managing communication of in-flight issues with customers and proactively working with driver operations team to resolve them
Act as a point...
dwp.gov.uk -
2 similar jobs: Coventry, Birmingham
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