Call Centre Operations Manager Jobs in City of London
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Search results - Call Centre Operations Manager Jobs in City of London
City of London
Experience delivering SaaS based telephony platforms.
• Familiarity with call centre operations, PCI-DSS, and telephony requirements in a regulated environment.
• Experience managing stakeholder engagement across technical, compliance, and business functions...
cv-library.co.uk -
Metroline Ltd-City of London
Job Title 3rd Line Service Desk Engineer
Service Desk Manager
IT Department
Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK.
Be required to travel to other Company...
Metroline Ltd-City of London
Job Title: 1st / 2nd Line Engineer x 3
Line Manager: Service Desk Manager
Department: IT Department
Location: Cricklewood
Job summary: Provide 1st and 2nd line support 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland...
Metroline Ltd-City of London
Job Title 3rd Line Service Desk Engineer
Service Desk Manager
IT Department
Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK.
Be required to travel to other Company...
City of London
Technical Comms Operator
6 months
London - onsite x5 days a week
Inside IR35 - Umbrella only
Active DV clearance required - eligible candidates will be considered
Overview:
Are you experienced in a customer-focused call centre or part...
cv-library.co.uk -
Metroline Ltd-City of London
Job Title 3rd Line Service Desk Engineer
Service Desk Manager
IT Department
Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK.
Be required to travel to other Company...
Accenture-City of London
for implementation upon contract signature.
• Establishing oneself as a leader in cross-technology issues and risk mitigation
• Establish relationships among key Sales and Solutioning, Technical Factory, Product Management, BPS Operations Capability/Offering...
Metroline Ltd-City of London
troubleshooting and problem resolution for systems.
• Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Leadership:
• Lead the team in the absence of the Service Desk Manager...
Metroline Ltd-City of London
Job Title: 1st / 2nd Line Engineer x 3
Make sure to apply with all the requested information, as laid out in the job overview below.
Line Manager: Service Desk Manager
Department: IT Department
Location: Cricklewood
Job summary: Provide 1st...
joblookup.com -
Metroline Ltd-City of London
Job Title 3rd Line Service Desk Engineer
Service Desk Manager
IT Department
Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK.
Be required to travel to other Company...
Metroline Ltd-City of London
Call Centre and Operational staff.
Leadership:
• Lead the team in the absence of the Service Desk Manager
• Provide guidance and oversight to the team when required.
• Ensure members of the service desk team record accurately and maintain records...
joblookup.com -
Metroline Ltd-City of London
Job Title 3rd Line Service Desk Engineer
Service Desk Manager
IT Department
Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK.
Be required to travel to other Company...
Qualtrics-City of London
of unstructured data from call centre, chat, social media, and review sites is crucial. This requires:
• Experience working in a Contact Centre as an agent, manager, or support function;
• Expertise in analysing or managing unstructured data to build strong...
joblookup.com -
TJC-England
satisfaction, loyalty, and operational excellence.
Key Responsibilities:
• Lead CX operations for TJC & Ideal World, managing pre- and post-purchase interactions.
• Represent CX in key business discussions and Trading Meetings.
• Oversee call centre...
Synchro-England
strategies
• Lead long-term, cross-departmental operational projects
• Support business continuity through proactive risk mitigation
Experience:
• Minimum 5 years in workforce or operations management, ideally within a call center or financial services...
12
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