Complaint Manager Jobs in West Midlands
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Search results - Complaint Manager Jobs in West Midlands
Birmingham
of unresolved complaint cases, managing all stages of the review and resolution process.
Act as the main point of contact for the complainant, ensuring fair, impartial decision-making and that consumers are fully heard.
Handle incoming calls from both household...
cv-library.co.uk -
Premier Technical Recruitment Ltd-Stourbridge
accredited environment, the successful candidate will be tasked with leading all aspects of the Quality Engineering function (both internal and external) and taking responsibility for APQP, resolution of internal concerns, customer complaint management...
Wolverhampton
the full complaints process from start to finish, ensuring outstanding customer service throughout. You’ll coordinate and resolve complaints using our query management system, from initial assignment through to closure.
You’ll also track the effectiveness...
cv-library.co.uk -
Midland Heart-Birmingham
and acted upon.
Reporting to the Executive Director of Tenancy Services and forming part of the Directors’ Group, this role offers the opportunity to drive transformation across tenant engagement, complaints management, and tenant insight, ensuring services...
Birmingham
outbound calls to customers and water companies to gather information, discuss findings and come to a resolution.
Discuss unusual and/or difficult complaints with the Consumer Relations Manager and prepare briefing on complaints if higher escalation...
cv-library.co.uk -
Premier Technical Recruitment Ltd-Stourbridge
customer complaint management and supplier quality.
Core duties for this varied and challenging role within a fast-paced manufacturing environment will include (but not be limited to):
• Supporting internal manufacturing with QC tools, techniques...
Midland Heart-Birmingham
to drive transformation across tenant engagement, complaints management, and tenant insight, ensuring services are consistently responsive, inclusive, and outcome-focused.
Key responsibilities include:
• Design and lead a bold Customer Service strategy...
joblookup.com -
Complaint Manager – Related jobs in West Midlands:
Clayton Davies-Birmingham
Job Description
️ Compliance Manager
Remote Based
Competitive salary depending on experience
Our client is a well-established and client-focused Independent Financial Adviser (IFA) firm, dedicated to providing tailored financial advice...
Premier Technical Recruitment Ltd-Stourbridge
and external) and taking responsibility for APQP, resolution of internal concerns, customer complaint management and supplier quality.
Core duties for this varied and challenging role within a fast-paced manufacturing environment will include...
joblookup.com -
MUVE Homecare-Birmingham
management and the Registered Manager.
• Monitor and analyse trends in incidents, complaints, audits, and care outcomes.
• Lead on quality improvement initiatives, supporting services to meet and maintain high performance.
Staff Support & Training...
OMODA UK-West Bromwich
Resolution
• Your insight, management and decision making will be needed to bring Customer cases to a timely and ideal end. You are expected to take direct interest in and ownership of Customer/Dealer complaints.
2. Parts Sales Management
• Various year...
joblookup.com -
MUVE Homecare-Coventry
management and the Registered Manager.
• Monitor and analyse trends in incidents, complaints, audits, and care outcomes.
• Lead on quality improvement initiatives, supporting services to meet and maintain high performance.
Staff Support & Training...
Metro-Birmingham
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
At Metro, its our innovative...
MUVE Homecare-Wolverhampton
management and the Registered Manager.
• Monitor and analyse trends in incidents, complaints, audits, and care outcomes.
• Lead on quality improvement initiatives, supporting services to meet and maintain high performance.
Staff Support & Training...
FBI &TMT-Birmingham
to claims or potential claim enquiries
• Explain claims requirements and decisions
• Resolve appeals and complaints
• Build and maintain relationships with intermediaries and service providers
Contribute ideas for the continuous improvement of the claims...
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