Customer Service Quality Analyst Jobs in Coventry
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Search results - Customer Service Quality Analyst Jobs in Coventry
Coventry
in the appropriate operational areas where required.
To actively promote the importance of quality and customer service within the contact centre.
Understand client and customer needs and expectations and apply this understanding when carrying out your role...
cv-library.co.uk -
Serco Limited-Coventry
and consistent quality standards i.e. use of templates.
• Record all appropriate information accurately within the SMS.
• Assist in the training and mentoring of colleagues.
• Promote the use of self-help and self-service tools to customers as appropriate...
dwp.gov.uk -
Guidant Global-Coventry
operational areas where required.
To actively promote the importance of quality and customer service within the contact centre.
Understand client and customer needs and expectations and apply this understanding when carrying out your role.
Preferred Skills...
Coventry
to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our...
cv-library.co.uk -
Metalis Engineering Recruitment Limited-Coventry
Continuous Improvement projects delivering sustainable developments to the business. To uphold a quality culture and ensure the best in class performance to our Internal and External customer base.
Responsibilities:
Management and development of BS EN...
Veoneer France Safety Systems-Coventry
is sent over e-call to emergency services and recorded for post-crash analysis.
What youll do?
As Account Manager, you are responsible for our key customers for all the products and systems sold to them.
You manage this account by ensuring the loyalty...
mindmatch.ai -
Coventry
Continuous Improvement projects delivering sustainable developments to the business. To uphold a quality culture and ensure the best in class performance to our Internal and External customer base.
Responsibilities:
Management and development of BS EN...
cv-library.co.uk -
Tata Consultancy Services-Coventry
communication, escalation, investigation and resolution of major Incidents.
• Ensure Business and Customer updates are timely and of sufficient quality, arranging discussions and updates as required.
• Declaring and overseeing the major incident management...
Coventry
engineering services for various industries. As a Quality Assurance Technician, you will play a crucial role in managing the company's quality processes to ensure compliance with internal and customer specifications.
Responsibilities...
cv-library.co.uk -
Riverside Resourcing and Consultancy-Coventry
Customer Service experience is desirable.
• Experience with using SAP is desirable.
• Proficient in general IT applications, specifically Microsoft Office.
• Excellent interpersonal skills and ability to communicate with internal and external contacts...
mindmatch.ai -
Coventry
vehicle preparation.
• To collaborate with the Used Vehicle department regarding incoming part exchanges.
• To maintain accurate vehicle and customer files for audits.
• Produce company and market reports with supporting analysis.
• To deputise...
cv-library.co.uk -
Russell Taylor Group Ltd-Coventry
Assessing compliance and adherence to safety and quality standards and reporting to higher management about their findings and proposals
• Performing risk assessments.
• Work in conjunction with maintenance, RAQ, R&D and Commercial to support new products...
UHCW NHS Trust-Coventry
support for users of Information and Communications Technology (ICT) whilst maintaining excellent levels of customer service.
We are looking to appoint an individual with who has excellent technical, interpersonal and communication skills and confident...
dwp.gov.uk -
Coventry
in a private clinic or a similar setting, with a focus on high-quality customer service.
Quality Improvement: Experience in clinic audits, research, or service improvement projects.
Benefits: Competitive salary and benefits package, including pension scheme...
reed.co.uk -
CLARION HOUSING GROUP LIMITED-Coventry
In the Summer of 2023, we embarked on our 'Connect' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents.
Our transformation programme will build an organisation fit for the future and set us up...
theguardian.com -
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