Customer Service Quality Analyst Jobs in West Midlands
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Search results - Customer Service Quality Analyst Jobs in West Midlands
Coventry
in the appropriate operational areas where required.
To actively promote the importance of quality and customer service within the contact centre.
Understand client and customer needs and expectations and apply this understanding when carrying out your role...
cv-library.co.uk -
Metalis Engineering Recruitment Limited-Coventry
Continuous Improvement projects delivering sustainable developments to the business. To uphold a quality culture and ensure the best in class performance to our Internal and External customer base.
Responsibilities:
Management and development of BS EN...
Solihull
Role Description:
As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer. You will be responsible for providing technical...
cv-library.co.uk -
2 Sisters Food Group-Birmingham
and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
About the Role
We are seeking a highly motivated Commercial Financial Analyst to join our dynamic...
Serco Limited-Coventry
and consistent quality standards i.e. use of templates.
• Record all appropriate information accurately within the SMS.
• Assist in the training and mentoring of colleagues.
• Promote the use of self-help and self-service tools to customers as appropriate...
dwp.gov.uk -
2 similar jobs: Wolverhampton, Birmingham
Guidant Global-Coventry
operational areas where required.
To actively promote the importance of quality and customer service within the contact centre.
Understand client and customer needs and expectations and apply this understanding when carrying out your role.
Preferred Skills...
Smiths Group plc-Birmingham
Smiths Group is seeking a highly skilled and motivated Senior Business Analyst to join our Business Information Services (BIS) team, based out of our Birmingham office. In this pivotal role, you will drive process automation, enhance customer experiences...
Birmingham
and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
About the Role
We are seeking a highly motivated Commercial Financial Analyst to join our...
cv-library.co.uk -
Birmingham
We are looking for someone who fully embraces 'best in class' service to help manage our growing and friendly team. We pride ourselves on making a difference to our customers and to be a step above the competition in our quality, care and attention...
reed.co.uk -
2 similar jobs: Manchester, Reading
Rentokil Initial-Dudley (West Midlands)
overflowed inbound calls for the FSSC as well as supporting Inbound Email Mailbox
Key responsibilities will include the following;
• Ensuring customers are receiving a high quality service
• Adhering to SLAs for invoice disputes and queries and emails...
workable.com -
Recruit 12-Birmingham
corrective actions.
Conduct quality audits (internal, layered process, control plan) and ensure compliance with quality standards.
Engage with suppliers and customers to address and resolve quality concerns.
Provide detailed statistical analysis of service...
Coventry
to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our...
cv-library.co.uk -
Wolverhampton
About the team:
The Change team are a dynamic and collaborative group of professionals dedicated to driving innovation and excellence in the financial services industry. Comprising skilled product owners, agile business analysts, developers...
icims.com -
Solihull
serve approximately 60,000 customers and manage around 300,000 meter points in the Industrial and Commercial (I&C) sector.
We have an exciting opportunity for a Performance & Insight Senior Analyst to join our Mid-Market Growth &Optimisation team...
cv-library.co.uk -
Stonewater-Coventry
Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties...
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