Customer Service Quality Analyst Jobs in West Midlands
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Search results - Customer Service Quality Analyst Jobs in West Midlands
West Bromwich
and satisfaction.
• Monitor customer interactions, ensuring high-quality service and compliance with company standard
• Work closely with production, logistics, and sales teams to address customer concerns effectively.
• Train and mentor customer service...
cv-library.co.uk -
Manpower-Birmingham
Quality Technician Trackside Support
Shift Times: Work across early, afternoon, and night shifts on a 3-week rotation
Pay Rate: £13.23
Location: Birmingham B40 1AB
We are recruiting on behalf of our client for a proactive and adaptable Customer...
Birmingham
processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all incidents and service requests, and perform technical support tasks as needed.
An End User...
cv-library.co.uk -
We Are Group-Coventry
ACCOUNTABILITIES
Operational Oversight
• Oversee the daily operations of assigned contracts, ensuring services are delivered in line with agreed KPIs and SLAs.
• Monitor and coordinate internal processes to maintain consistent service quality.
• Collaborate...
Birmingham
Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀
📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites)
💼 Salary: £28,500 (rising to £30,500 after training period)
Are you ready...
cv-library.co.uk -
Manpower-Birmingham
Quality Representativeto serve as the on-site liaison between the customer and internal teams. This role is key in ensuring that product quality and logistics issues are promptly addressed, and customer expectations are clearly communicated and met.
Key...
mindmatch.ai -
Rolls Royce-Solihull
Job Description
Job Description Job Title: Mechanical Control Units - Performance Analysis Working Pattern: Full time Working location: Solihull This position is being advertised to form a pipeline of candidates for current and future positions...
West Midlands Combined Authority (WMCA)-Birmingham
usage of MS Office Applications, especially Excel - Pivot tables, analysis work on data and trends.
• Proven ITIL Service Management experience such as service requests, incident/problem, change, release and deployment management.
• Customer and user...
Rolls Royce-Birmingham
at the forefront of innovation for over a century.
We design, build and service systems that provide critical power to customers where safety and reliability are paramount.
We are proud to be a force for progress, powering, protecting, and connecting people...
joblookup.com -
2 similar jobs: Wolverhampton, Coventry
Solihull
PowerPoint, and Project.
Full, valid driving licence.
Strong customer service orientation with a commitment to professional growth.
Flexible and responsive to travel and shift changes at short notice.
Understanding of IATF 16949 and ISO 9001 quality standards...
cv-library.co.uk -
Birmingham
General:
Job Title: Accounts Receivable Analyst
Division: Finance Operations – Credit Control
It is not a prerequisite to have prior experience in credit control. Those who are working in an alternative area, with a background in insurance...
beazley.com -
Solihull
Office Location/Working Policy: Remote
🕔 Working Hours: 08:45 - 17:30
🕵🏻 What to wear: Smart casual
The Role:
As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical...
cv-library.co.uk -
Jumar Solutions Ltd-Solihull
tooling such as Copilot or knowledge management systems.
• Assist in standardising engagement models and proposal frameworks across service lines.
• Collaborate with marketing to contribute to press releases and customer references.
Skills and experience...
Ernest Gordon Recruitment-Coventry
marking, DFMEAs, and product testing. Alongside this, you'll troubleshoot technical issues, perform root cause analysis, and provide support to teams across Production, Sales, Service, and Customer Support.
From start to finish, you'll take ownership...
Resourcing Group-Birmingham
systems.
• Assist in standardising engagement models and proposal frameworks across service lines.
• Collaborate with marketing to contribute to press releases and customer references.
Skills and experience:
• Proven experience in a Pre-Sales, Bid Writer...
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