Customer Service Quality Analyst Jobs in Solihull
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Search results - Customer Service Quality Analyst Jobs in Solihull
Solihull
Role Description:
As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer. You will be responsible for providing technical...
cv-library.co.uk -
BCA-Solihull
existing and future customer requirements.
• Monitor driver resource mix and create recruitment plan in line with financial and service requirements.
• Accountability for the achievement of operational budget.
• Manage Inspections Quality Desk Top...
mindmatch.ai -
Solihull
serve approximately 60,000 customers and manage around 300,000 meter points in the Industrial and Commercial (I&C) sector.
We have an exciting opportunity for a Performance & Insight Senior Analyst to join our Mid-Market Growth &Optimisation team...
cv-library.co.uk -
Guidant Global-Coventry, 13 mi from Solihull
operational areas where required.
To actively promote the importance of quality and customer service within the contact centre.
Understand client and customer needs and expectations and apply this understanding when carrying out your role.
Preferred Skills...
Solihull
and Aftermarket build and test of control systems. To be undertaken in accordance with all relevant Customer, Design and Quality procedures, whilst supporting the business in exceeding the Customer expectations with regards to Cost, Quality and Delivery...
cv-library.co.uk -
Serco Limited-Birmingham, 10 mi from Solihull
and consistent quality standards i.e. use of templates.
• Record all appropriate information accurately within the SMS.
• Assist in the training and mentoring of colleagues.
• Promote the use of self-help and self-service tools to customers as appropriate...
dwp.gov.uk -
Solihull
compatibility of architecture & vehicle systems to deliver customer features to quality
• Work with all Vehicle Attribute leads to ensure compatibility of attribute development activities to demonstrate the highest level of engineering verification integrity...
cv-library.co.uk -
2 Sisters Food Group-Birmingham, 10 mi from Solihull
and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
About the Role
We are seeking a highly motivated Commercial Financial Analyst to join our dynamic...
Coventry, 13 mi from Solihull
in the appropriate operational areas where required.
To actively promote the importance of quality and customer service within the contact centre.
Understand client and customer needs and expectations and apply this understanding when carrying out your role...
cv-library.co.uk -
Recruit 12-Birmingham, 10 mi from Solihull
corrective actions.
Conduct quality audits (internal, layered process, control plan) and ensure compliance with quality standards.
Engage with suppliers and customers to address and resolve quality concerns.
Provide detailed statistical analysis of service...
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