Ward Clerk

apartmentThe Royal Wolverhampton NHS Trust placeWolverhampton calendar_month 

Job overview

A ward clerk is an administrative assistant who works on a hospital ward. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems.

They will also be the first point of call for patients entering the ward and ensure a friendly working environment is maintained. You will also be responsible for answering the telephone to relatives and other departments in the trust.

Post Holder will be working Monday- Friday.

Main duties of the job

A fantastic opportunity is available for the right person to join our friendly team as a part time Ward Clerk working within a busy 16 bedded

The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate, with excellent communication skills.

Candidates must be able to work in a pressured environment, thrive on challenges and exceed expectation on a daily basis.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow.

We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Excellent communication skills

Good documentation skills.

Good computer skills and use of computer programs.

Excellent telephone manor.

Flexibility and adaptability.

Work within a MDT environment.

Supporting line managers by identifying any concerns raised by relatives or health professionals.

Person specification

Qualifications

Essential criteria
  • Good standard of education 4 GCSE’s or equivalent

Experience

Essential criteria
  • Reception / Clerical experience
  • PAS Experience
  • Effective Communication skills
Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service.

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process.
By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Sponsorship - Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system.

Further information is available regarding two types of visa; Health Care Visa https://www.gov.uk/health-care-worker-visa/your-job and Skilled worker visa https://www.gov.uk/skilled-worker-visa.

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