Medical Secretary- Breast Department - NHS
Job overview
The division of Surgery and Cancer would like to invite applicants for a Band 3 post to join the Medical Secretary team within Breast Department at Doncaster Royal Infirmary.
There is one position available for 22.5 hours, the post is to support Consultant surgeons.
They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.
Experience in using the PTL (Patient Tracker List) to manage patient’s pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.
You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.
Main duties of the job
The post holder will support named clinicians and support their colleagues to provide an efficient support to all members of the clinical teams.
They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.
Experience in using the PTL (Patient Tracker List) to manage patients pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.
You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.
We are a very busy and friendly team and are now looking to engage an experienced Medical Secretary with excellent typing and interpersonal skills to take on this very busy and varied post. The successful applicant will become an integral part of an efficient team providing an excellent secretarial and support service.The post will be based at Doncaster Royal Infirmary, but may be required to work at Bassetlaw Hospital if service needs arise.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person specification
Knowledge and Experience
Essential criteria- Previous experience working in a clerical/administrative role
- Knowledge of medical terminology
- Demonstrable working knowledge of Microsoft packages including Word
- Customer care experience
- Ability to work to and promote Standard Operating producers / performance targets
- Experience of working within a busy/demanding environment e.g. multi-disciplinary team
- Fully conversant with all waiting list functions on PAS and the ability to action these independently
- Thorough knowledge of healthcare system and processes
- Understanding of Primary Care, GP and community services
- Knowledge of Referral to Treatment Patient Access policies and procedures
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically referral to treatment
Qualifications/Training
Essential criteria- Minimum of 3 GCSE’s including English and Maths at Grade C or above or suitable equivalent qualification or experience
- Business Administration Level II Apprenticeship
- RSA III or NVQ III or suitable equivalent level administrative qualification
- ECDL or equivalent / demonstrable experience
Personal Attributes & Skills
Essential criteria- Ability to assimilate new practices and knowledge
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Demonstrates Trusts values and behaviours
- Commitment to Continuing Personal & Professional Development
- Trustworthy, punctual and reliable
- Awareness of Trust policies and protocols
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Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.
While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.
Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.
For example, AI responses…- Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
- May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers
- May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.
- Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
- We reserve the right to close down this advert early should there be a high number of applicants.
- The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
- All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.