Medical Secretary / Senior Administration Assistant

Job overview

The post holder will provide a comprehensive and effective medical secretary service to the consultants and medical team and clerical support to the clinical services. They will undertake day to day supervision of band 2 staff and liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained to ensure clinical practitioners are proactively supported with service delivery.

• Provide a senior confidential, quality administrative service to an identified branch of services with the Care Group.
• Provide line management to identified Band 2 Administration Assistants including supervision and PDR.
• Assist with the induction of new members of administration staff.
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies.
• Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member.

Working for our organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Detailed job description and main responsibilities

Please view the attached job description and person specification to view the full details about the role

Person specification

Qualifications

• Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin.
• RSA II typing or equivalent experience including autonomous working.
• RSA stage II audio typing qualification or equivalent.
• Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable).

Experience

• Demonstrable experience of working in a busy environment, office procedures, and workload management.
• Knowledge and experience of using Microsoft office applications.
• Experience of office procedures, i.e. filing, photocopying, message taking, typing.

We welcome applications from individuals who may require sponsorship [if eligible] under the skilled worker or health & care visa route. Please note, not all vacancies are eligible for sponsorship.

Before applying, you can make a self-assessment of potential eligibility for sponsorship using the criteria for the skilled worker visa under the UK’s point’s based immigration system here: https://www.gov.uk/skilled-worker-visa

**Please note, there have been some changes made to Home Office guidance in relation to salary thresholds for sponsorship applications from 9 April 2025**