Property Maintenance Estimator

apartmentOptimal Maintenance Ltd placeLondon scheduleFull-time calendar_month 

We are looking to expand our team and are seeking to recruit a dynamic and articulate Estimator.

The successful candidate will support the company operations by writing detailed, user-friendly quotations to send to clients. You will deal with queries relating to quotations in a timely manner. You will ensure the efficient booking of quotations to the engineers.

The Estimator must ensure that all communication is sent promptly, as you will handle a wide range of emails and telephone calls, whilst maintaining the highest level of customer service.

KEY TASK AND RESPONSIBILITIES:

  • Writing detailed quotes based on the Engineer’s reports
  • Ensure quotations are sent within 24-hours of attendance
  • Ensuring quotes have step-by-step description to ensure the clients and engineers are aware of the steps required to completed the job
  • Report daily on the number and value of quotes sent
  • Chase sub-contractors for reports / quotations on a daily basis
  • Dealing with queries relating to any quotations
  • Chasing quotations to gain feedback and update eWorks accordingly
  • Answering phone calls in a professional manner
  • Ensuring engineers are booked to attend quotations with the right skill-set and correct geographical location
  • Assist with Project Management of jobs
  • Achieving daily / weekly / monthly KPIs

*** Please note that this list of tasks and responsibilities is not exhaustive and the post holder may undertake other duties as required. ***

Requirements
  1. Experience working within a property maintenance company ideal
  2. Have an understanding of various building issues, construction types and methods of repair
  3. Produce estimates relating to the remedial works identified (training will be provided)
  4. Computer/technology literate / Experience of using Microsoft 365
  5. Ability to multi-task
  6. Great attention to detail
  7. Ability to prioritise and work under pressure
  8. Good interpersonal skills
  9. Good re-call / memory of ongoing jobs
  10. Quick learner and eager to learn and grow
Benefits
  • Competitive basic salary of between £30,000 - £32,500 plus a fantastic bonus scheme
  • An employee-first culture with a supportive team
  • Brand new offices, based in the buzzing area of Clapham with plenty of shops, bars and restaurants
  • Office location, 2 minute walk from Clapham North with plenty of links to various parts of London
  • Comprehensive induction programme with ongoing support to achieve your bonuses
  • Career progression within a rapidly growing business
  • Bonus scheme and company events

Diversity and Inclusion

The Optimal Group is an equal opportunities employer. We actively encourage people from all backgrounds to apply.

We leave no room to discriminate based on race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

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