Maternity Ward Clerk

apartmentSouth Warwickshire University NHS Foundation Trust placeWarwick calendar_month 

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society.

We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.

Car Parking

The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Job overview

Excellent Maternity Services can make such a difference to what is one of the most life changing experiences.. Because of this success we are growing and we are pleased to offer a fabulous opportunity for a Maternity Team Assistant to support our team.

Around 3000 babies a year are born at South Warwickshire NHS Foundation Trust and we are proud to have been at the fore front of successful service improvements and developments including work with the Department of Health, Better Births, the Baby Friendly Initiative and local charities and support groups.

An exciting opportunity is available for a Maternity Ward Clerk to join the Maternity Services. We are looking for an individual with excellent communication and organisational skills, who is enthusiastic, self-motivated and committed to the provision of a high quality service.

You will need the drive and initiative to support the Labour and Swan Ward team with the clerical and administrative duties.

We are a 24/7 365 day service and do require cover throughout all these times. Therefore it is important to understand that this role will include night, weekend and bank holiday shifts.

See how Kath feels working in our team here:

https://www.youtube.com/watch?v=ccoqBPEbNzc

Main duties of the job

Provide clerical and administrative support to the clinical team in the Labour and Swan Ward.

To input, maintain and retrieve data from a variety of databases.

Working for our organisation

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Detailed job description and main responsibilities

Using the Lorenzo system to ensure that all patients attending Labour and Swan ward are accounted for.

Ensure accurate data quality.

Responsible for organising and maintaining the healthcare records of all women accessing the maternity services.

To set up and maintain a process to ensure all maternity filing (including results, correspondence and reports) are accurately and appropriately archived in the health care records.

To scan correspondence on to the electronic Maternity System.

To keep databases and reports for glucose tolerance tests and Anti D injections up to date.

To assist the Labour and Swan team with all necessary clerical duties.

To ensure all stationery is ordered when needed.

Be responsible for maintaining confidentiality of information about patients and staff and Trust business in accordance with the Data Protection Act.

To be the first point of contact for women and their families accessing the Labour ward and swan service, demonstrating a welcoming demeanour in person and on the phone.

To work under supervision, meet deadlines and have an ability to prioritise work according to differing demands from staff.

To have a confident and committed working approach to all duties.

To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate.

To carry out any other duties commensurate with the post holders band, as agreed by their line manager.

Person specification

Qualifications

Essential criteria
  • Educated to NVQ level 2 or equivalent experience

Experience

Essential criteria
  • Experience with IT system
  • Competent IT skills
Desirable criteria
  • Experience in health care setting

Skills

Essential criteria
  • Keen to develop new skills
  • Good interpersonal skills – able to work as a team

Personal Qualities

Essential criteria
  • Good team worker
  • Able to work under pressure
  • Able to communicate clearly, in writing and verbally
  • Sense of humour

Other

Essential criteria
  • Flexibility

IMPORTANT INFORMATION

Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don’t want to miss out we recommend submitting your application as early as possible.

The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs).

Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder.

We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010.

All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it’s a great way to help our patients, visitors and staff stay healthy.

The Trust is part of a ‘Foundation Group’ through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.

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