Stroke Ward Clerk
We are actively promoting flexible working options, helping you to manage a work / life balance
Job overview
The Medical unit at Leicester Royal Infirmary Hospital are seeking to recruit a ward clerk for the busy stroke ward.
This post is full time and works alongside a ward clerking team as well as a small stroke team. The successful candidate should have excellent communication skills, and a good understanding of basic computer skills. Knowledge of hospital Patient Center / HISS is an advantage; however training will be given to the right candidate.
Candidates should be enthusiastic, self-motivated and organised. A caring and compassionate outlook is also essential in dealing with the stressful and demanding situations that can occur within the ESM setting; however the main role of the ward clerk is to provide support for the medical wards ensuring we maintain a live bed state.
Main duties of the job- The applicant needs to have computer skills, good communication skills and experience of working in a team.
- You will be the first point of contact when patients and visitors arrive onto our Ward, and will undertake such duties as maintaining a clean and tidy environment.
- keeping our patient centre system up to date, including admission transfers and discharges of patients, taking responsibility for inpatient / outpatient notes.
- answering telephone calls and queries from clients, relatives and members of the multi-disciplinary team and forwarding enquiries to appropriate staff as well as helping to ensure the smooth running of the ward by undertaking administrative duties in a timely manner.
Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
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Detailed job description and main responsibilities- You will be responsible for covering a busy stroke ward, keeping the ADT's (admissions, discharges and transfers) up to date enabling us to maintain a live bed state.
- completing the black book so all staff know where the patient has gone.
- answering phone calls on the ward and liaising with the ward staff.
- answering the door buzzer to allow relatives to enter the ward and helping with any enquiries.
- Working alongside the MDT team to ensure work is completed in a timely manner.
please see job description/person specification for full details on the role.
Person specification
Education
Essential criteria- Good standards of written and spoken English
- Basic Computer skills
- Relevant computer typing / secretarial courses
Experience
Essential criteria- Experience of working with the general public
- Basic knowledge of clerical duties and responsibilities
- Previous experience as a ward clerk / clerical duties within a health care setting
Intelegance & Social Skills
Essential criteria- Able to cope in stressful and demanding situations
- Ability to work within a multidisciplinary team
- Demonstrates willingness to develop self within role
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve.We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.