Operations Administrator

placeShrewsbury calendar_month 

Description

Operations Administrator

Salary: £35,000 - £45,000 per annum (depending on experience)
Hours: Monday - Friday, 8am - 5pm (1-hour break, with flexibility for early finish based on weekly hours)

Benefits:

  • Generous company-wide bonus scheme
  • Free lunch provided daily
  • On-site gym
  • Free parking
  • Access to employee assistance helpline (financial and mental health support)
  • Unlimited snack cupboard and fun office activities (bake-offs, etc.)

Are you a proactive and organised individual with a strong multi-departmental skillset? Our client is seeking a Operations Administrator to support the management team by overseeing essential business functions, including HR, compliance, IT, and general operations.

Key Responsibilities:

  • Task Management: Maintain and track priority tasks for the management team, following up to ensure timely completion.
  • HR Administration: Support with recruitment by conducting first-stage interviews, arranging further interviews, and handling new staff inductions and documentation. Assist in arranging and attending staff meetings such as performance reviews, disciplinaries, and welfare meetings.
  • Health & Safety: Administer the training portal, ensuring staff training and documentation are up to date. Support with updating risk assessments and maintaining compliance with safety standards.
  • Compliance: Oversee business insurances and ISO certification processes (9001 & 14001), and ensure all property and equipment compliance is managed effectively.
  • IT Support: Act as the first point of contact for IT issues, liaising with external IT support as needed. Assist with the set-up of IT equipment for new staff and manage system development alongside external developers.

Requirements

The Ideal Candidate Will Have:

  • Strong organisational and time management skills, with the ability to juggle multiple priorities effectively.
  • Excellent communication and interpersonal abilities to work across various departments.
  • A high level of attention to detail and the ability to solve problems with a hands-on approach.
  • Proficiency in Microsoft Office, as well as experience with ERP systems (e.g. NetSuite, O365).
  • HR and compliance experience is desirable, including familiarity with ISO standards (9001 & 14001).
  • Basic knowledge of IT systems and experience providing first-line IT support (desirable but not essential).

This role is ideal for someone who enjoys a varied workload, can adapt quickly to changing priorities, and is eager to contribute to the smooth running of a fast-paced office environment. You will be key in supporting the senior management team and helping drive efficiency across the business.

If you're ready for a role that offers responsibility, and the opportunity to make a real impact, we want to hear from you!

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