Reception Manager, £42,000, City of London
COREcruitment London Part-time
Reception Manager, £42,000, City of London Reception ManagerLocation: City of London Salary: £42,000 COREcruitment is working with a luxury restaurant based in the City of London who are looking for an experienced Reception Manager to lead our front-of-house team. The ideal candidate will ensure that all guests receive a warm and professional welcome, manage reservations efficiently, and oversee the daily operations of the reception area. The Reception Manager will play a key role in delivering exceptional customer service and enhancing the overall dining experience at our restaurant. Experience with OpenTable is preferred. Key Responsibilities:Guest Relations:
Greet and welcome guests with a warm and professional.Manage guest seating, ensuring an even and efficient flow throughout the dining area.Address and resolve guest inquiries and complaints promptly and effectively.Maintain a positive and courteous attitude towards guests and staff.
Reservation Management:
Oversee and manage the restaurant's reservation system.Optimize table allocations to maximize seating efficiency while ensuring guest comfort.Handle large party bookings and special requests with attention to detail.Coordinate with the kitchen and service staff to ensure seamless service delivery.
Operations Management:
Ensure the reception area is clean, organized, and visually appealing.Monitor and maintain the functionality of reception equipment and systems.Implement and uphold standard operating procedures for reception duties.Collaborate with the Restaurant Manager to implement promotional activities and events.
Reporting & Administration:
Greet and welcome guests with a warm and professional.Manage guest seating, ensuring an even and efficient flow throughout the dining area.Address and resolve guest inquiries and complaints promptly and effectively.Maintain a positive and courteous attitude towards guests and staff.
Reservation Management:
Oversee and manage the restaurant's reservation system.Optimize table allocations to maximize seating efficiency while ensuring guest comfort.Handle large party bookings and special requests with attention to detail.Coordinate with the kitchen and service staff to ensure seamless service delivery.
Operations Management:
Ensure the reception area is clean, organized, and visually appealing.Monitor and maintain the functionality of reception equipment and systems.Implement and uphold standard operating procedures for reception duties.Collaborate with the Restaurant Manager to implement promotional activities and events.
Reporting & Administration:
Prepare and present regular reports on guest feedback, reservations, and reception performance.Handle administrative tasks related to the reception area, including inventory of supplies.Assist with budgeting and cost control initiatives for the reception department.
If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com
GLH HotelsLondon
Reception Manager
Contract Type - Permanent
39 hours per week
Employment Type - Full Time
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