Technology Delivery Manager - End User Compute & Collaboration (EUC&C) - Croydon - ref. b2344615
The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders.
Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes.
These roles sit in Collaboration and Voice & Video, who are responsible for all Home Office end user services, including the provision and support of devices, development and support of applications and business critical services. For example, video conferencing, contact centre platforms and M365 applications such as MS Teams, SharePoint, OneDrive and Outlook.
Due to business requirements this post is available on a Full Time/Job Share/Flexible Working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.Applicants can raise any queries to the email address at the bottom of the advert.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level.Appointments will be made on merit based on fair and open competition.
As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product within agreed timescales, to cost and quality standards. You will form a partnership with a Product Manager in order to deliver value against the product vision.You will also work with a variety of stakeholders, translating technical concepts where necessary.
As a Technology Delivery Manager you will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required, based on your delivery experience. You will be responsible for getting the best out of the team, providing support and protecting them from external influences that may affect successful delivery.
You will work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating. You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions.As part of the Government Digital and Data Profession community, you will contribute to communities of practice to absorb and share knowledge and help to set good practice and standards.