Clinical Support Worker/Clinical Support Worker - Higher Level
Job overview
The post holder will work 5 days a week, Monday to Friday over a 37.5 hour working week and be an active member of the multi-disciplinary team (MDT), undertaking routine tasks such as the general organisation of the clinic, chaperoning where required, providing personal care and ensuring the patients nutrition and hydration needs are met.The post holder would also be expected to be able to establish basic patient information, for example; age, weight, height.
Please note if you do not have the qualifications or experience marked as essential for a Band 3 role, you will be appointed at a Band 2.
Band 2 requirements – willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)
Care certificate
Level 3 vocational qualification
or
Short courses and completion of
competency workbook equivalent
to Level 3 in a range of patient and
clinical care duties
and/or
Equivalent knowledge and
experience in a range of clinical
care duties equivalent to Level 3;- Theoretical knowledge
- Experience of a range of
- clinical observations
- knowledge of relevant
legislation
There is a clear framework to allow for post holders to develop from a band 2 to band 3 and this includes completion of the qualifications.
Main duties of the job
The post holder will also carry out delegated clinical care duties including any department based clinical procedures and clinical observations (as competent), support pre-assessments, coordination of the day to day running of the department and clinics once competent and as directed by registered professionals with clear defined parameters, to provide healthcare and support that is individualised to the patient needs.
As a Trust employee, they will honour their work commitments, be reliable and trustworthy. They will uphold the Trust values; the Trust code of conduct will always display civility towards others.
We work as small inclusive team of Clinical Support Workers, Assistant Practitioner, Registered Nurse and a Clinical manger. We all work great as part of a team and embed the belief to 'To drive attentive, caring teams that are trained to respectfully ensure everybody’s visit is outstanding’ and continue to communicate effectively as a collaborative and everyone is included in influencing change to better improve patient experiences and outcomes.We look at investing in our staff and developing them as individuals to progress and learn new skills to enhance individual requirements for existing or new roles, and encourage this as a trust
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
- Your Leadership Impact
- Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge and Skills (Both)
Essential criteria- Insight into behaviours and skills of a carer and the need for effective team work.
- Awareness of GDPR and the need for confidentiality
- Familiarity with current NHS and social care policies.
- Working knowledge of STHFT policies and procedures.
QUALIFICATIONS & TRAINING Band 3
Essential criteria- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3.
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of relevant legislation
Experience Band 3
Essential criteria- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
- Experience of working in an NHS care role.
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at [email protected]
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.
IMPORTANT - Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.
This document provides detailed advice regarding the completion of your application form.
The guidance document also provides in detail what identification and certificates you must provide at interview should you be shortlisted.
As part of our pre-employment screening process, all applicants are required to provide references from their last continuous 3 year employment and/or training/education. The referees MUST be a Line Manager/Supervisor. Applicants are requested to ensure email addresses for all referees are included on their application form.Personal references and references from colleagues are not acceptable.
Unfortunately we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.