Ward Clerk - Warrington
Job overview
An exciting opportunity has arisen for a ward clerk on A8 ward, at Warrington & Halton Teaching Hospitals NHS Foundation Trust, (Warrington Site).
Ward A8 is a busy, fast paced general medical ward.
Applicants should have excellent communication skills, the ability to prioritise own workload, and work well as part of a team
Main duties of the job
We are looking for someone with previous clerical experience.
You must have an excellent telephone manor speaking to relatives and other health care professionals via the telephone and be extremely vigilant in passing on important/confidential information to the relevant members of staff.
Must be able to organise own work load ensuring all duties complete within a reasonable time frame.
Offer support to the ward manager in delivering on key targets for care
You will be preparing notes and chasing notes from different departments to ensure they are available for the patient coming in for surgery. This can be short notice as there are ever increasing demands and changes/cancellations/additions to theatre lists.
You must ensure patient follow up appointments are booked in a timely manner.
Working for our organisation
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff.We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.
A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.
Detailed job description and main responsibilities
***For a full list of roles and responsibilities please see the attached Job Description and Person Specification***
Person specification
Experience
Essential criteria- previous clerical experience
- Experience of computer word/excel packages.
- Able to use own initiative.
- experience in patient records/ systems
- Ability to demonstrate creative thinking, clear communication, and patient focused skills.
- Non patient manual handling
- Good customer care skills
- experience working in a hospital setting
Skills knowledge and competancies
Essential criteria- IT experience in patient records/ systems
- Team player
- Adapts well to change.
- Demonstrate a commitment to lifelong learning.
- Knowledge of ordering processes and procedures
- Ability to demonstrate creative thinking, clear communication, and patient focused skills.
emotional effort
Essential criteria- Sensitive and difficult face to face/telephone conversations.
- Able to work as a team member and as an individual
- Reliable
- Kind and sensitive
You can find more information on the Government website. Please review your eligibility and the eligibility of the role before submitting your application.