Health Care Support Worker, Outpatients Department
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Job overview
We are looking for an enthusiastic, motivated Health Care Support Worker to join our busy outpatients team at Royal Glamorgan Hospital - with a requirement to work in Snowdrop Breast Centre, Ysbyty Cwm Rhondda and Dewi Sant Hospital, as required.The successful post holder will be required and able to work across our UHB sites.
The main role is to support registered nurses and medical staff in delivery of high standards of care and to assist and support patients through a varied range of investigations and treatments.
The post holder is required to carry out a range of assigned tasks involving direct and indirect care for the benefit of the patient, and will be supported and supervised by a Registered Nurse.
Main duties of the job
The post will involve caring for patients within a wide range of Specialities including ophthalmology, dermatology, surgery and medicine.
Applicants must be able to work as part of a team and have good communications skills.
The main role is to support registered nurses and medical staff in delivery of high standards of care and to assist and support patients through a varied range of investigations and treatments.
It is desirable but not essential to have outpatients experience.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Education
Essential criteria- Good standard of general education to NVQ level 2 in health care
- Good standard of education to GCSE level
Experience
Essential criteria- Evidence of experience in customer care.
- Experience of working in a Healthcare setting.
If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.