Customer Account Manager
As an integral part of their team, you will have the opportunity to make a significant impact and grow professionally.
Position Overview:
As a Customer Account Manager, you will be responsible for managing a portfolio of key accounts and ensuring client satisfaction. You will serve as the primary point of contact for clients, providing expert guidance, resolving issues, and identifying opportunities for growth.Building strong relationships is essential, as you will collaborate with cross-functional teams to meet client needs. Additionally, you will play a vital role in driving revenue growth by upselling products and services.
Key Responsibilities:
- Manage a portfolio of key accounts, serving as the primary contact.
- Build and maintain strong relationships with clients to understand their business needs.
- Identify opportunities for growth and present tailored solutions.
- Address client inquiries, resolving issues effectively and in a timely manner.
- Collaborate with internal teams to ensure seamless service delivery.
- Drive revenue growth by upselling products and services.
- Provide accurate and timely reporting on account status and performance.
Requirements:
- Previous experience in a customer-facing role, ideally as an Account Manager.
- Exceptional interpersonal and communication skills.
- Strong problem-solving and negotiation abilities.
- Proven track record of achieving sales targets.
- Valid driver's licence and willingness to travel when necessary.
Join their team and take the next step in your career!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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