Legacy and Individual Giving Officer
Working closely with the Senior Public Fundraising Manger, you will plan and develop engaging supporter communications and products across multiple channels to multiple individual audiences, including acquisition and retention.
You will create and implement all aspects of legacy fundraising and administer legacy cases in line with best practice - communicating with executors, solicitors and all other aspects of estate administration.
In this role you will also plan, project manage and deliver a full programme of Individual Giving appeals to optimise response rates and lifetime value.
Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives.
We believe that every young disabled person should have the same opportunities as their non-disabled peers and we offer a personalised study programme focusing on building independence, communication and social interaction skills through the arts, supported housing and a personal care service.
35 hours per week / 52 weeks per yearOpportunities for flexible, hybrid and part-time working.
Salary: £27,000 - £30,000 per annum (dependent on experience)
Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.
Essential qualifications, knowledge and experience: Educated to A level standard or equivalent
5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracyAt least 3yrs experience delivering fundraising projects
Experience of using and maintaining databases, especially CRM systems.
Experience using Microsoft package in particular word and excel.
Has worked as part of a team
Customer service experience
Basic knowledge of Gift Aid and how it applies to financial donations
Knowledge of different methods of fundraising
Understanding of charity legislation in relation to fundraising activities, in particular GDPR
Good communication and presentation skills
High levels of accuracy in written materials and data entry
Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
Excellent interpersonal skills
Able to build and maintain good working relationships with people
Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
Numerate
Good IT skills including email and data recording
Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment.If you share our passion for changing the lives of disabled people, then we would love to hear from you.
Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.
This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.In order to be considered you must be eligible to work in the UK.
For a full job description and person specification, please see below:The Orpheus Centre is proud to be a disability confident employer.We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability.
If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are: Challenging attitudes towards disability
Increasing understanding of disabilityRemoving barriers to disabled people and those with long-term health conditions
Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration