Integrated Urgent Care Lead GP

apartmentBrisDoc Healthcare Services placeBristol calendar_month 

Job overview

This role offers the opportunity to influence service development, drive innovation, and support quality improvement, all while maintaining clinical practice. With a particular focus on System CAS and Frailty-ACE, this is a chance to shape the way we deliver high-quality, patient-centred care across Bristol, North Somerset, and South Gloucestershire.

Whether you have existing leadership experience or are looking to step into a clinical leadership role for the first time, we offer the flexibility, support, and development opportunities to help you thrive.

Main duties of the job

Leadership & Clinical Responsibilities

We are seeking a GP Lead to contribute 15.5 hours per week in a leadership role, alongside a minimum of 4+ hours per week of clinical work within SevernSide IUC. The post holder will play a crucial role in our multi-disciplinary leadership team, working closely with medical, nursing, AHP, and operational colleagues.

The role will have a particular focus on System CAS and Frailty -ACE within Integrated Urgent Care (IUC), while also supporting broader IUC responsibilities. The GP Lead will be pivotal in driving innovation, quality improvement, and service development, fostering relationships within BrisDoc and with external partners.

We welcome applications from those with existing leadership experience as well as GPs with leadership potential who are keen to develop in this area.

Working for our organisation

BrisDoc is a proud provider of NHS Healthcare who have been passionately delivering our mission of ‘patient care, by people who care’ for over 20 years.

We run an exciting range of Primary Care Services including the SevernSide Urgent Care Service, GP Practices, and the Homeless Health Service.

We are a ‘Social Enterprise’ and an ‘Employee-Owned Business’ - this means the decisions we make, are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, focusing on equality, diversity, and inclusion, looking after the health & wellbeing of our team, and improving the social and economic status of our population.

We are proud to be an organisation that ‘gives back’. Our BrisDoc ‘Community Fund’ is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.

By joining BrisDoc, you will be part of a multi-disciplinary organisation that prides itself on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family.

We are committed to environmental sustainability, We strive to reduce our carbon footprint and promote eco-friendly practices in healthcare. Be part of a team that values a healthy planet as much as healthy communities.

Detailed job description and main responsibilities

Patient Care & Quality

The GP Lead will actively contribute to patient care and service quality by:

  • Establishing proactive working relationships with governance, operational, and clinical leadership teams.
  • Driving a culture of openness, learning, and patient safety.
  • Supporting Clinical Governance
Clinical Work In SevernSide IUC
  • A preference for working across at least two elements of SevernSide (e.g., Out of Hours, WDPL, System CAS, Frailty-ACE), including Out of Hours shifts.
  • A commitment to Clinical Coordinator (CC) shifts as part of clinical duties (training and support provided).
  • A fair share of clinical work across Bank Holidays and holiday periods, ensuring senior medical cover.

Leadership, Service Development & Stakeholder Engagement:

  • Identify service gaps and support or lead improvements.
  • Drive urgent care pathway development and optimise clinical time on shift.Workforce Care, Training & Development:
  • Driving GP recruitment and retention within SevernSide
  • Supporting GP trainees, enhancing their experience, and promoting long-term retention.
  • Leading and delivering clinical inductions for new GPs and trainees.

Line Management Responsibilities:

The GP Lead team provides line management for employed SevernSide GPs and Clinical Guardian GPs, including:

  • Conducting Performance & Development Reviews (PDRs) annually.
  • Ensuring direct reports complete mandatory training and receive ongoing support.

Communication & Engagement:

  • Contribute to and lead on clinical updates via electronic newsletters for IUC clinicians.
  • Ensure effective staff communications, helping clinicians access key guidance and resources.

Person specification

Qualification & Training

Essential criteria
  • • Full GMC registration as a GP
  • • Inclusion on NHS England’s Performer’s List
Desirable criteria
  • • Leadership or management qualification

Knowledge & Experience

Essential criteria
  • • Experience working in urgent primary care settings
  • • Experience in service development & quality improvement
  • • Currently working in General Practice, Community Medicine, or IUC services
  • • Understanding of national and local healthcare issues
Desirable criteria
  • • Two or more years’ experience in SevernSide IUC or other IUC/OOH services
  • • Acute/general medical experience
  • • Experience with referral management & primary care/hospital interface decisions
  • • Experience in line management or supervision of medical staff
  • • Previous GP leadership experience, particularly working with partner organisations
  • • Experience in teaching & small group facilitation

Skills, Abilities & Attributes

Essential criteria
  • • Strong verbal & written communication skills
  • • Proven leadership skills (or potential to develop them)
  • • Ability to supervise & support staff effectively
  • • Strong relationship-building skills, both internally & externally
  • • Excellent listening skills with the ability to manage sensitive situations
  • • High level of confidentiality (for both staff & patients)
  • • Proactive and able to work independently to meet role objectives
  • • Strong problem-solving & negotiation skills
  • • Ability to implement & sustain positive change
  • • Flexible approach to working patterns based on service needs
  • • Motivated to deliver high-quality patient & workforce care
  • • Highly organised, able to prioritise, multitask & work under pressure
  • • Willing to self-reflect, recognise limitations & take appropriate action
  • • Open to learning new skills & problem-solving
Desirable criteria
  • • Experience representing the organisation in internal & external meetings
  • • Familiarity with: Adastra (clinical system) & Clinical Guardian (quality improvement tool)
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