Customer Service Advisor - Snodland
Snodland
I have partnered with an online retailer who are seeking a customer service advisor on a temporary basis to support the high demand of customer enquires
This company thrives through black Friday and the Christmas period. They are actively recruiting high-quality customer service advisors to help support customers and deal with a large volume on incoming calls
Day-to-day roles for the Customer Service Advisor:
- Answering incoming calls from customers related to orders and products
- Escalating calls as when required
- Responding and dealing with the live chat and the social media platforms
- Dealing with customer returns and any order issues for customers
Required skills and qualifications for the Customer Service Advisor:
- A good capability of typing out responses and dealing with incoming orders
- Responding to customers with good grammar and spelling within your online interactions
- Candidates must have good customer service and social media experience
- A basic understanding of computers/IT, being able to type efficiently
Benefits and additional information for the Customer Service Advisor:
- Salary £11.44 - £14.83 per hour
- Free Parking
- Free Breakfast
- Great Benefits for Employees
- Temporary Contract
- Hours 9am-6pm
- 5 day working week (shift rotation) 1 day per weekend is required to work
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