Customer Service Advisor
Michael Page Bradford
About Our Client
Our client is a large organisation within the retail industry. Known for its commitment to quality and exceptional customer service, the company prides itself on its friendly and professional work environment.
Job Description- Respond to customer queries in a timely and accurate manner.
- Provide product recommendations based on customer's needs and preferences.
- Handle and resolve customer complaints professionally.
- Process orders, forms, and requests efficiently.
- Maintain detailed records of customer interactions and transactions.
- Follow up on customer interactions when necessary.
- Work closely with other team members to meet customer service goals.
- Participate in training and development opportunities to enhance skills and knowledge.
The Successful Applicant
A successful Customer Service Advisor should have:
- A strong understanding of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Good problem-solving abilities and resilience in dealing with difficult situations.
- High level of accuracy and attention to detail.
- Proficiency in using customer service software and databases.
- An attractive salary range of £25,397 per annum.
- A supportive company culture that values employee growth and development.
- Unique perks such as discount off products, a bonus scheme, and free parking.
Adwick le Street, 26 mi from Bradford
Dealing with enquiries from Clients and Customers
• Call Handling - Incoming and Outgoing phone calls
• Processing and Management of incoming customer orders & queries
Customer Service Advisor
Doncaster
• £26k per annum
25 Days Annual Leave...
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About Our Client
Michael Page have partnered with a reputable and progressive business in Harrogate the organisation are looking for a Customer Service Advisor to join their established team on a permanent basis to start asap.
This would...
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