Customer & Business Support Assistant - FLK12485 - ref. u60321103

Job Advert

Can you ‘MAKE IT HAPPEN’?

To support the Council’s drive to become Council of the Future we are looking to appoint on a temporary basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.

You will be educated to SVQ level 2 or equivalent, with a positive ‘can do’ attitude and the drive to ‘make it happen’ in a busy working environment delivering a high-quality responsive Customer & Business Support service across a diverse range of services.

You will have knowledge and experience of Microsoft Office and ideally data protection legislation requirements.

You must be able to work to deadlines, whilst ensuring a high degree of accuracy and attention to detail, within a busy team ensuring excellent customer service to both internal and external customers.

It would be advantageous if you have experience of providing a customer facing role in terms of Reception duties along with providing back-office administration support.

The role will involve some element of hybrid working which will be a combination of home and office working but Service demands will dictate as/when hybrid working will apply.

You will work 37 hours, Monday – Friday, 9.00am – 5.00pmy.

This post is temporary until March 2026 due to service requirement.