Clerical Administrator (Dietetics)

Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

An exciting opportunity has arisen for a permanent full time Clerical Administrator to join our Dietetic team.

The post holder will provide vital administrative support for the dietitians and the dietetic management team, supporting a range of functions, including booking of outpatient appointments, dealing with telephone / email enquiries, producing word and excel documents and minute taking.

You will assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients and Dietitians.

You'll be based at 2 Claremont Place, at the Royal Hallamshire Hospital and will be remotely joining a friendly admin team who are based at the Northern General Hospital site.

The Sheffield Teaching Hospitals NHS Foundation Trust dietetic team consists of 65 Dietitians, 7 Dietetic Assistants and 9 admin staff across 3 hospital sites and Sheffield community. STH is one of the largest Trusts in the country.

Main duties of the job

To provide the admin support to the dietetic outpatient clinics.

To provide a comprehensive secretarial / administrative support to the dietetic service.

To assist in the day to day running of the dietetic service office.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

• Educated to GCSE level or equivalent qualifications or equivalent experience (A-C/4-9 in English & Maths)
• NVQ in Administration Level II or equivalent qualifications or equivalent experience

• European Computer Driving Licence or equivalent qualifications or equivalent experience
• RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience

Experience

• Relevant experience in a clinical administrative role
• Good working knowledge of Windows based packages
• Good knowledge of e-mail system
• Experience of utilisation of available technology and applying it in the workplace
• Experience of managing telephone enquiries ina supportive and professional manner

• Medical terminology
• Evidence of working with data bases
• Use of clinical patient infomation systems such as Lorenzo, SystmOne
• Development of standard operating procedures and their application in the workplace

Skills and Knowledge

• Effective organisational skills with the ability to prioritise own workload/work to deadlines.
• Ability to work on own initiative and prioritise workload
• Able to manage frequently changing priorities and deal with interruptions
• Effective communication, interpersonal/team working skills
• Excellent keyboard skills
• Understand the need to maintain patient confidentiality

• Ability to take minutes at meetings

Personal Qualities

• Professional approach to work
• Able to follow procedures for infection control and own safety and identify risks for others
• Be positive and pro-active
• Have a flexible approach to working practices
• Be able to work as part of a team as well as autonomously
• Committed to engage in CPD and the department appraisal system
• Willing to undergo further training as necessary

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

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