Healthcare Assistant - Virtual Ward - Wolverhampton - ref. x64749019
Job overview
If you are creative, a dynamic thinker and want to influence people to develop similar proactive ideals, The Royal Wolverhampton NHS Trust is the place for you. As a Community Healthcare Assistant at the Virtual Ward you will be expected to work with the wider MDT team and support the day to day caseload for admission, review and discharge.Troubleshoot, safety net and make clinical decisions to keep patients safe at home with the support of your clinical leads.
Please note this vacancy role requires face to face patient management as well as virtual management and therefore the team members will be expected to conduct face to face assessments in line with patient/ caseload needs.
Main duties of the job
Assess patients’ holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
Be required to use tact and persuasive skills in order to gain the patient’s co-operation in their care management plan.
Be aware of assistive technology and utilise where appropriate.ie (Luscii, TekiHealth, Docobo).
The post holder will be expected to utilise technology to support the role, including undertaking online and video consultations with patients.
Ensure patient held records are completed for each point of contact and inputting escalation on Clinical Web Portal on a daily basis.
Please note this role involves remote monitoring of patients as well as face to face visits in the patients home.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow.We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Overview of the role will be the following:
Virtual ward software monitoring of patients
Identifying and proactively onboarding patients on the virtual ward caseload
To work as part of a team and the wider MDT
Good wide range of assessment skills
Teaching and inducting of new starters and students
Being part of n MDT meetings
Support with projects and service improvement
Develop long term condition management skills and knowledge
Face to face contact with patients to assessments and base line observations.
Being organized and a role model to others
Please refer to the vacancy job description and person specification and contact the senior sister of the team.
Person specification
Community Experience
Essential criteria- NVQ level 3
- Driving Licence
- Community experience
Interest in long term conditions
Essential criteria- Experience in long term conditions within acute/ community setting
- Qualification in relation to long term conditions
We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process.By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.
Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.
Sponsorship - Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system.Further information is available regarding two types of visa; Health Care Visa https://www.gov.uk/health-care-worker-visa/your-job and Skilled worker visa https://www.gov.uk/skilled-worker-visa.