[ref. g1169124] Pertemps - Customer Service Advisor

Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?

We have an excellent opportunity for candidates with excellent communication skills, who enjoy working in a dynamic customer service advisor environment.

• Long term employment with the chance to progress
• Full induction and training within a Team setting
• Free Parking along with free tea & Coffee
• Team Building exercises and events ( Summer BBQ , organised by the staff social committee )
• 30 Days annual leave P/R once on a permanent contract
• Once permanent you have the chance to earn extra money with overtime
• Relaxed Dress code in a vibrant and bustling office.

Finally, we are seeking somebody with a minimum of 12 months experience in a service advisor / contact centre liaison role. You will ideally be somebody who can form quick bonds with a well-established team.

• Working with a large number of clients and logging orders
• Providing first class customer service to internal and external clients
• Working within agreed timescales
• Liaising with depot operations in order to problem solve queries
• Complaint handling
• Daily communication with established clients by phone, and using the in-house CRM systems to implement long term solutions to client issues

Rate of pay: £12.11 increasing to £12.50 upon completion of 12 weeks.

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