Install and Sales Support Administrator

• Contract Type: Permanent, 35 Hour week, Monday - Friday
• Location: Essendine, Rutland
• Salary: Competitive

Day-to-day of the role:

• Liaise with wholesalers, sales personnel, and customers to set up electronic ordering and coordinate new installations.
• Work closely with engineers and hardware teams to schedule installation dates and manage equipment orders.
• Generate invoices for equipment sales and installations.
• Handle direct debit and card payment processing, ensuring accurate data entry into our database.
• Provide data input assistance and support the sales team with lead management.
• Maintain and update CRM daily, ensuring all interactions and sales leads are logged accurately.
• Produce weekly CRM reports for the manager.
• Assist Customer Services with fuel integration sign-ups and liaise with the Installation team.
• Advise customers on partner services, additional equipment, and upsell opportunities.
• Respond to marketing campaigns with outbound sales calls and promote Local Loyalty services.

Required Skills & Qualifications:

• Strong educational background.
• Proven track record in customer service and administrative roles.
• Excellent communication skills, confident in interacting with various stakeholders.
• Highly motivated, organized, and reliable with a structured approach to problem-solving.
• Ability to work independently and as part of a team.
• Good understanding of accounts and finance principles is advantageous.

Benefits:

• Competitive salary with yearly reviews.
• Commission on equipment sales and twice-yearly bonuses.
• Flexible working environment.
• 25 days annual leave plus bank holidays and a Long Service Award.
• Life assurance and a pension scheme with 3% employer contribution.
• Access to an on-site recreational room and various team-organised events.

To apply for the Installs & Sales Support Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.