Junior Sales Support Administrator
Position Type: Full-time - Permanent
Hours: Monday - Friday 8:30am - 5pm - 37.5 hour week
Salary: £23k
Summary
Our client is looking for a Junior Sales Support Administrator based in Billesdon which from Uppingham is a straight road but you will need transport as not on a bus route, you will play a pivotal role in facilitating the seamless transition of customers from the sales process and ensuring high levels of customer satisfaction.
Key Responsibilities:
Order and Delivery Coordination:
- Assist in reviewing and verifying sales orders prior to placing them with suppliers.
- Support in maintaining regular communication with customers, guiding them through finance documentation processes.
- Help coordinate vehicle deliveries once finance documents are completed and vehicles are in stock.
- Assist in ensuring all necessary post-delivery paperwork is accurately completed and submitted for timely payments.
Administrative Support:
- Aid in handling notices and communicating relevant charges and admin fees to customers.
- Support end-of-contract collections and part exchanges, ensuring accurate stocking platform placement.
- Assist in invoicing processes to ensure prompt issuance of invoices.
- Help input additional profits into our bespoke CRM system and assist in invoicing upon delivery
- Provide assistance in addressing escalated customer inquiries or issues promptly and professionally.
- Contribute to maintaining high levels of customer satisfaction through efficient and courteous handling of interactions
This role offers an opportunity to develop your skills in sales support within a dynamic environment, contributing to the operational excellence and customer satisfaction goals of our organisation.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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