IT Support Analyst - London

apartmentGORDON YATES placeLondon calendar_month 

IT Support Analyst

We are currently working closely with our client to recruit an IT Support Analyst.

Who will you be working for?

Our Client is a lovely small corporate business with offices within Central and Greater London.

What will you be doing?

You will be providing first line IT support across all business offices.

Key Duties:

  • Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
  • Hardware specification, testing and procurement.
  • Hardware repair and maintenance.
  • PC and Printer troubleshooting
  • Configuring and deployment of desktops/laptops to end users.
  • Setting up and management of user profiles.
  • Liaising with ISP checking Internet connections.
  • Configuring and managing wireless networks.
  • Maintain and follow standard build processes and full documentation for all systems.
  • Maintain asset inventory.
  • Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
  • Registering products for warranty.
  • Purchasing consumables in relation to IT equipment.

About you:

  • Previous experience within a similar role - essential
  • Be an exceptional communicator - essential.
  • Confident in a formal environment.
  • Remain calm and composed under pressure.
  • Strong organisational skills.
  • Reliable with exceptional time keeping.
What’s in it for you?

This is a great opportunity to work for small corporate offices. Working hours are 9.15am – 5.45pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is £28,500 - £40,000 dependent on experience.

How to apply

To apply for this role, please click on the ‘Apply’ button below.

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