Customer Service Administration Apprentice - Rentokil Initial
Peter Cox Administration Apprentice
Join Our Team and Make a Difference!
We are currently seeking an Administration Apprentice to join our dedicated team at the Birmingham branch. If you are interested in customer service and administration and would like to work for a company where you receive fantastic training, this could be the perfect opportunity for you!
Why Join Rentokil?- Competitive Salary Package: Start with a basic salary of £13,770 per annum, with bonus and commission schemes available.
- Benefits: RI Rewards, regular bonus and commission schemes, structured development.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.
- Industry-Leading Training: Receive top-notch training to support our customers’ needs.
The Administration Apprentice Role
As an Administration Apprentice, you will support your local branch and surveyors to help them achieve their sales targets. Key responsibilities include:
- Daily reporting and updating of dashboards
- Daily attendance
- Responding to enquiries including sales leads, tenders, surveys, invoicing and general queries
- Monitoring area inboxes and actioning as required
- Providing and updating relevant documentation relating to sales and post-sales
- Job packs and upload to tech calendars
- Conducting pre contract courtesy and Follow up calls
- Distributing site inspection and PPE checklists
- Any other ad hoc administration duties as required
- 12 months:
In your first year, you'll work with a mentor to learn the skills needed to excel in your role. You'll join our government accredited apprenticeship scheme to develop essential skills, and after completing the apprenticeship, you will be able to explore promotional opportunities with us.
Requirements- Interest in working within an administration or customer service capacity
- Demonstrate a good level of communication skills
- IT literate with the ability to use the NAV and Google Apps is an advantage
- Ability to manage your time effectively
- You may be required to pass a DBS check depending on the role you have applied for
- Additional opportunities to earn more with bonus and commission schemes.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
- Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
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Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here