Corporate Receptionist

Fora is a leading flexible workspace developer and operator. For over 20 years we’ve been setting the standard of what the workspace experience should be, and today our growing portfolio of over 70 quality and distinctive space with 30,000 members across London, the UK and Germany.

And we’re committed to acting with environmental and social responsibility, making conscious choices when designing, building and servicing our spaces.

Our innovative and wellness-focused approach doesn’t stop at our buildings, living by our values to create a supportive, collaborative and creative environment where everyone can thrive.

20 Grosvenor is a Fora building unlike any other. With a single client in the financial services sector, your role is to deliver a best-in-class service to make every interaction extraordinary for them. As a member of our team, you will be supporting the Member Experience Manager & Building Manager by embodying the company vision and values but going above and beyond at every opportunity

Contract: Permanent (Full time)

• Handle calls, e-mails and meet and greet all visitors and clients
• Notify the appropriate person when any visitor arrives
• Ensuring visual standards are kept at a high level in reception
• Be proficient on client booking software
• Provide assistance for any reception services required
• Maintain accurate and timely records of work tasks
• Assist with meeting room set up, greeting visitors to meetings and hosting them while on site
• Raise tickets via the IT Helpdesk support platform to communicate any IT issues
• Develop and maintain interpersonal relationships with colleagues and members
• Maintain security with effective access pass management
• Create a welcoming environment
• Collaborate effectively with our clients' reception team to ensure the fulfilment of their requirements and expectations
• Work alongside the housekeeping team to ensure efficient meeting room changeovers .

We would love to hear from you if you have :

• Experience within a corporate concierge/reception role
• Highly refined verbal and writing communication skills
• Good organisation skills and ability to complete projects in a timely manner
• Detail-oriented and comfortable working in a fast-paced environment
• Strong customer service skills
• Good at timekeeping
• Do not become flustered under pressure
• Professional integrity and trustworthy
• Eligible for DBS check

• Monday to Friday
• 28 days holiday
• Once a month you will be able to order lunch from Deliveroo.
• Cereal and fruit will be provided in the buildings
• Uniform allowance
• Learning and Development
• Health shield