Customer Service Manager

Customer Service Manager - Avonmouth

Our long term client is seeking a passionate and driven Customer Service Manager to join their expanding team.

About the Role

As the Customer Service Manager, you will:

• Lead and oversee a close knit customer service team, ensuring high levels of customer satisfaction.
• Collaborate with Sales, Production, and Logistics teams to support business growth.
• Oversee order processing, exports, and key account management.
• Monitor stock levels, resolve customer complaints, and ensure on-time deliveries.
• Mentor and develop your team to drive performance and foster a proactive work environment.

• Competitive salary: Up to £37,500 per year + annual bonus.
• 25 days holiday plus bank holidays (pro rata) and Christmas shutdown.
• Enhanced pension contributions and private healthcare scheme.
• Free on-site parking and additional perks like a cycle-to-work scheme and wellbeing programme.

• Proven leadership and team management experience.
• A genuine passion for delivering exceptional customer service.
• Strong communication and problem-solving skills with a results-driven mindset.
• Detail-oriented, adaptable, and proactive in identifying improvements.
• Reliable commute to Avonmouth is essential.

• Full-time, Monday to Friday.
• Immediate start available.

If you're ready to lead a dynamic team in a growing global business, apply now!

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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