Ward Clerk

Job overview

Part time 34 hours per week. Permanent post.

Surgical Care 1 and Elective Care Centre are within the Anaesthetic and Surgical Division

We are responsible for the admission of Elective surgical patients either as a Day case or an inpatient stay.

We are looking for a dynamic , motivated and eager Ward Clerk to join our dedicated team of professionals.

For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Main duties of the job

You will be required to work 34 hours per week and have excellent customer service skills and be familiar with the ward environment and etiquette. You also must have excellent communication skills and be able to prioritise your own workload and work within the multidisciplinary team.

As you are the first face that the visitors will see on arrival you must have a polite and courteous disposition.

You will also require to have good computer skills as you will be using the trust's digital systems such as patient management.

You will also be responsible for management of patient records, help facilitate admissions and discharges.

If you feel that you can meet this criteria and are eager to take on new challenges within the Department then please apply.

Working for our organisation

We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.

Detailed job description and main responsibilities

• Undertake the registration of patients’ admissions and discharges, appointments and

• Request case notes from medical records/file for patients attending on to the ward, locate

• Ensure that health records standards are met at all times adhering to the access to health

• Ensure all documents are filed correctly and that case notes are maintained in a neat and

• Plan and prioritise own workload to ensure ward deadlines are met
• Complete corporate, departmental induction and required IT training.

• Ensure at all times that patient/client confidentiality is maintained, promoting equality for

• Ensure the prompt answering of telephone calls in an efficient, helpful and professional

• Receive and transmit messages either personally, by telephone or email from Patients,

• Ensure all necessary information is relayed and display an understanding for the degree of

• Liaise with medical secretaries, other disciplines and departments to ensure relevant

disclosure.

Person specification

Qualifications

• GCSE Grade A-C including Maths and English or equivalent

• Apprenticeship in Administration
• Computer Qualification E.g. ECDL

Knowledge & Experience

• Ward Clerk experience / Previous office experience in a busy environment.
• Understanding of NHS

• Patient facing role
• Working in an office in a NHS setting
• Previous experience of working as a receptionist

We are an inclusive employer who trains and develops our staff in a positive learning environment.

We thrive on cultivating cultural architecture, if you have the right skills, attitudes and behaviours, in line with our Trust values, we welcome and appreciate the diversity you bring to our organisation.

We offer a wide range of staff benefits please click on the link below to see what current benefits we have.

Staff benefits - Bolton NHS FT (boltonft.nhs.uk)

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.