Customer Care Advisor - Page Personnel
About Our Client
Page Personnel have just registered a new exciting Permanent Customer Care Advisor Position in Leeds to work for a reputable insurance business.
This would be an excellent opportunity for someone experienced with a Contact Centre Environment looking for that next step in their career to join a company which are significantly growing and have lots of exciting plans coming up!
Job Description
As a Customer Care Advisor you will be first point of call for existing customers regarding their insurance products handling a variety of queries.
You would be handling a claim and taking the details investigating for compliance, chasing up documents, providing updates and handling any complaints.
The role will be mainly telephone based will be incoming calls and lucking after a busy inbox!
The Successful Applicant
Previous customer service experience ideally working within a volume environment
Confident telephone manner and able to build excellent relationships
Thrives under pressure looking after a busy workload
Passionate about customer experience
An excellent team player
What's on Offer
Salary of £23000 rising to £25000 on completion of probation+ reputable business within the insurance sector+ full training provided+ excellent progression and development+ no shift patterns or weekends+ central location+ excellent transport links+ free parking+ good benefits+ immediate interview