Clinical Support Worker - Sexual Health
Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated.We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination.
There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
An exciting opportunity has become available to work within the Walsall sexual health service as a Clinical support worker.
The successful applicant will be part of a friendly team offering excellent sexual health care to our patients.
Main duties of the job
Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as an advocate for the patient.
Perform clinical tasks and observations following appropriate competency training.
Ensure appropriate supply of equipment is available prior to start of any clinic and set up accordingly
Working for our organisation
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading.Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department was completed 2023.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
CARE- COLLEAGUES
- COLLABORATION
- COMMUNITIES
Detailed job description and main responsibilities
Key Responsibilities
General Areas- Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as advocate for the client.
- To perform clinical tasks and observations following appropriate competency training and assessment including pregnancy testing, urinalysis, blood pressure monitoring, condom demonstration and venepuncture.
- Maintain safe levels of hygiene, both clinical and personal, adhering to Trust Infection Control Policies including Gloves, protective clothing and hand washing.
- To comply with the disposal of sharps and clinical waste.
- Be aware of the correct procedures for dealing with spillages of bodily fluids and needlestick injuries in accordance with Trust Policy.
- To be aware of how to report incidents in the service.
- To ensure an appropriate supply of equipment is available prior to the start of any clinic and is set up accordingly.
- At the end of any clinic all areas should be left safe and tidy, stationary equipment and leaflets to be stocked for next session.
- To demonstrate and understand the importance of accurate record keeping.
- To observe safe practice when using VDU’s.
- To undertake clerical and administrative duties as instructed by the CNS
- Input, store and retrieve routine information within the electronic patient record system.
- Assist with collection of statistical information and data for the service and Department of Health.
- To monitor stock levels within the clinical/treatment areas and initiating orders.
- Recording of patient’s observations, including Height, weight and BMI calculation.
- Report observations to Clinicians for action.
- Support clinical staff with treatments and investigations as required
- To be aware of responsibilities regarding safeguarding children and vulnerable adults and to act in the patient’s best interest at all times
- Chaperone patients, during clinical examinations, as and when required, ensuring privacy and dignity throughout.
Other Duties
Assist in the maintenance of general clerical activities to support the clinical environment and patient care. Including general reception duties, answering the telephone, taking messages and filing,The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Confidentiality and Data Protection
All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act.
Health and Safety
Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trust’s policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw management’s attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others.
There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.
Person specification
Qualifications
Essential criteria- Level 11 HCA training
- Willing to undertake NVQ training
Experience
Essential criteria- Experience of working in community or acute hospital setting
- Experience of entering onto electronic patient record system
Skills
Essential criteria- Applicants must be proficient in literacy and numeracy
- Chaperoning clinical staff
- Effective communication skills
- Venepuncture
Knowledge
Essential criteria- Infection control
- Safeguarding
- Health and safety
Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
** Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees**
We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period.Failure to complete this section may result in your application not being processed.
Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements.
Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.
Referee email addresses should be provided on your application form.
Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful.
We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.
If a large number of applicants meet the essential criteria then random selection will be applied.
We are committed to operating flexible working practices wherever possible and committed to equal opportunities.