Ward Clerk - Ward 27 - till 30.04.25

apartmentBradford Teaching Hospitals NHS Foundation Trust placeBradford calendar_month 

Job overview

Closing Date: 19.01.25 (this may change dependent on response)
Shortlisting to take place in the week following closing date: commencing 20.01.25

Interview expected to take place in the week following shortlisting: commencing 27.01.25

An opportunity has arisen for an experienced and motivated ward clerk to join the team on Ward 27 at Bradford Royal Infirmary for a period of at least 6 months. We are looking for a highly enthusiastic individual to complement our existing multi-disciplinary team on this busy medically optomised for discharge ward.

Main duties of the job

This is a key post in the provision of clerical and administrative support to the ward. Answering telephone enquiries, communicating with the ward team, patients and relatives and the ability to work on one’s own initiative are all essential aspects of the role.

The ward clerk is an important and integral part of the team and the post holder must have the ability to manage their workload efficiently and effectively.

Working for our organisation

At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.

In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.

Detailed job description and main responsibilities

Please see the attached Job description and person specification for more information about this role.

Person specification

Experience

Essential criteria
  • Working experience/knowledge of computers, data input and word processing
  • Experience of working face to face and/or telephone contact with the general public
  • Experience of offering suggestions for improving own or team working practices.
  • Previous NHS experience
  • Previous clerical experience in an administrative setting
Desirable criteria
  • Experience in use of Lorenzo, Evolve, Real Time ADT, Microsoft

Skills

Essential criteria
  • Excellent written and verbal communication skills
  • Professional telephone manner
  • Able to deal with fluctuating workload and prioritise work accordingly
  • Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively.
  • Keyboard and computer skills including Microsoft Office packages

Knowledge

Essential criteria
  • Understanding of Information Governance and Confidentiality
Desirable criteria
  • Knowledge of Patient Administration System (or equivalent system)

Qualifications

Essential criteria
  • Educated to GCSE standard (or equivalent) *
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