Medical Secretary
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Job overview
We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Nephrology Department at Southmead Hospital.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include the receipt of all correspondence, booking patient appointments,The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s,, Service Users, Carers and any other appropriate external agencies.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed job description and main responsibilities
To be responsible for providing a comprehensive secretarial and administrative service to the Consultant and members of the medical team, including digital transcription, copy typing, typing of discharge summaries, reports and all other correspondence as required by the medical team.
To be responsible for updating the Trust Clinical Information System, informing new patients and the out-patients clerk via letter/telephone/memo/email of clinic cancellations.
Following up on lab results, missed appointments in liaison with the Consultant/Doctor and re-scheduling as requested.
To assist in caseload monitoring for new patient referrals bringing to the attention of the Consultant patients who DNA’d, are approaching waiting time breach, and patients waiting for first clinic appointment.
The post holder is expected to undertake necessary routine correspondence on own initiative.
To liaise with other members of the Administration Team in order to provide a co-ordinated and efficient secretarial service.
The post holder is responsible for ensuring confidentiality is maintained at all times in accordance with the Data Protection Act, Trust Policy and Good Practice.
Person specification
work experience
Essential criteria- Previous secretarial experience
- Knowledge of medical terminolgy
- Excellent written / verbal communication skills
- IT skills
Essential
Essential criteria- Positive outlook, can do attitude
- Willingness to learn new IT skills
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.