[ref. a7102117] Sales office administrator - Birmingham

We manufacture colour dispersions, polyester gelcoats, bonding pastes and lacquers for the composites and allied industries. We are looking for a sales office administrator to join our small sales office team.

This is an in-office role.

Description of Work:

• Receiving UK and overseas customers’ orders via telephone, email or post.
• Processing customers’ orders.
• Solving customers’ queries in a quick and positive manner.
• Liaising with production and warehouse teams regarding order progression.
• Dealing with carriers and freight forwarders.
• Completing transport paperwork, including shipping notes, dangerous goods notes and other regulatory documentation for carriage by road, air and sea.
• Processing sales invoices.
• Dealing with email correspondence.
• Any other administration duties as required

Full training will be provided, initially in-house, but also fully-funded, locally-based external courses within the first year of employment, in the completion of transport documentation for the international carriage of chemicals by road, air and sea.

Skills and personal attributes required:

• Confident and professional telephone manner
• Can process information accurately with excellent attention to detail
• Well organised with a methodical approach to work
• Good knowledge of Microsoft Outlook, Excel and Word software
• Willingness to learn new skills.

Hours:

• Monday – Thursday: 8.15am to 4.30pm with 30 minutes for lunch
• Friday: 8.15am to 3.45pm with 30 minutes for lunch
• 38 hours per week

Holidays:

• 24 holidays per calendar year, plus all bank holidays.