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Job details
Job referenceREQ003837
Date posted24/10/2024
Application closing date07/11/2024
LocationLondon Office/Remote Worker
Salary£22,621 a year
Package
27 days holiday per year (full time equivalent) plus bank holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more
Contractual hours35
Job category/typeFull time
Retail Store Support and Operations Administrator
Job description
Scope is a disability equality charity in th United Kingdom. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
The Retail Store Support and Operations Administrator is an important role that helps Scope’s retail shops and field teams by providing quick and helpful support. They make sure that everything is done well and on time, helping the retail team do their best work.With their help, the shops can run smoothly and serve customers better.
Fixed term till 31 March 2025, 35 hours per weekLocation: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home 1 day a week
We welcome all applications by 11:59pm GMT on Thursday 7 November 2024.The role
Link to job description
The Retail Store Support and Operations Administrator is responsible for providing timely and relevant support to Scope’s retail shop and field management teams. Duties are to be carried out to a high standard and to timelines that support the demands of the retail team.
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.
About youWe are looking for someone with:
- Experience in supporting a new team, though a period of business change.
- A proven track record in the planning and coordination of retail systems and processes.
- Ability to remain flexible, working proactively to support changing retail field teams requirements.
- Experience of customer service and customer complaints.
- Strong communication skill, who is solution focussed who demonstrates a tenacity to support our shop teams.
- Flexiblility to adapt to changing priorities, experienced in prioritising daily actions to react to the business needs.
- Confidence in the use of excel, teams and Microsoft office.
- A growth mindset, reviewing and simplifying process to drive improved efficiency.
We ask you to show an appreciation of Scope’s values and our ambition of ean equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.
This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusionAt the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefitsWe believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Link to full benefits package
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.Click the apply button to create an account and complete your application form.
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