Area Support Manager
Overview:
Arcus FM are recruiting for an experienced Area Support Manager to join our ever growing business!
The succesful candidate will be based in or around South London or South East England.
About the Job:
You will be managing 'Managing Engineers' and be the client contact for a number of Arcus clients across the whole area; therefore, it is imperative you have experience of Facilities Management at this level and be from a technical background either in Mechanical and Electrical Engineering.
You will be liaising with the client on a regular basis, ensuring Facilities Management delivery is provided at an outstanding level allowing the store to operate at its full capacity. You will be ensuring engineers attend the store within the allocated time and have provided the service required in a professional and safe manner to achieve agreed SLAs.
The role is to lead a large multi-skilled team and any candidates should have the a track record to evidence this.
The position also has a large proportion of administrative tasks, meaning there is a requirement to be home based as required.
You will possess strong commercial awareness with strong account / relationship management ability. Along with a good knowledge of technical maintenance.
The role will require open and honest relationships and will require you to have difficult conversations with your designated stakeholders, being able to challenge and influence where required whether it’s around budget costs or technician contractor performance.You will be able to have open and honest conversations and build strong working relationships key stakeholders, to enable you to deliver the results required whilst managing expectations.
To be successful you will have::
Our ideal candidate will be from a fast-paced Retail Multi-Site Facilities Management background, whether that’s within a supermarket or high street business. You will have held technical maintenance positions earlier in your career and understand the technical maintenance requirements of the businesses you support (M&E and/or Building Fabric).You will be IT literate and be able to work well with all Microsoft packages, web-platforms etc.
This role would suit someone who is confident, resilient, tenacious, highly organised with an ability to deal with conflict management.
Retail knowledge is an advantage, but it is essential that you have:
- M&E Technical knowledge
- Commercial awareness
- Account management / relationship management
When you join us you will receive:
- Salary: Up to £58,000 per annum (dependent on experience)
- Car allowance: £5,549
- Salary Sacrifice Electronic Vehicle Scheme
- 10% bonus, subject to achievement of targets
- Private Medical (Individual)
- 25 days annual leave + Bank Holidays
- Group personal pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Funded Training Sponsorship Scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation.
To be considered for this position please submit your application via the ‘apply’ button.