[ref. c88888024] NHS - Oriel Programme Manager - Social Value
Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden.The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
Job overview
Are you ready for a once-in-a-career opportunity and to be part of healthcare history? Do you want to join a team at the forefront of delivering a brand-new world leading centre for advancing eye health in London?
If so we are looking for a Programme Manager to join the busy team responsible for Oriel, a joint venture between Moorfields Eye Hospital, the UCL Institute of Ophthalmology and Moorfields Eye Charity to create a new, purpose-build centre of excellence for eye care, research and education.
Together the Oriel partners will relocate all services from Moorfields Eye Hospital on City Road and UCL IoO on Bath Street, to the new, integrated centre in St Pancras, Camden. Construction is well underway with all 10 levels of the centre built and it is due to open in 2027.Our vision for Oriel is to create an environment for innovation to flourish, inspiring improvements in people’s sight. The centre will be flexible and modern, enabling us to bring together eye care, research, and education for the first time, while focusing on patients, and attracting and retaining the best ophthalmic scientists, educators and clinicians.
To help make this a reality, we are looking for dynamic candidates to lead our Social Value programme, delivering projects on wayfinding, arts and heritage in and around the new centre.
The post-holder will be employed by Moorfields as the partner host for the programme and report to the Joint Programme Directors.
Main duties of the job
Within the Oriel programme there are a number of workstreams which are set up to deliver the programme objectives. This post is responsible for the Social Value workstream which has two core projects:
Wayfinding
This focuses on creating an accessible, user-friendly navigation system at the Oriel site. It encompasses both internal building navigation and its connection to external routes, ensuring seamless movement for all users. The workstream will deliver physical, digital and human-supported wayfinding solutions that meet diverse accessibility needs, particularly for those with varying levels of sight loss.It includes developing pre-visit information, staff training programmes, and sustainable management systems to maintain effectiveness long-term
Arts and Heritage
This focusses on defining and developing a plan for how arts, heritage and ’science on show’ will be used within the Oriel building to deliver its objectives, and how these are integrated into partner organisation objectives going forwards. There are a number of planning conditions as outlined in the Section 106 submission which relate to a public art plan for which this project is responsible.
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed job description and main responsibilities- Ensure that programme objectives, scope, deliverables, critical success factors and risks are clearly documented
- Establish project teams as required to support programme delivery with appropriate operational, clinical and corporate team membership. Co-ordinate the input of stakeholders and service users to ensure that appropriate options are appraised and delivered.
- Working with the senior responsible officer (SRO) for their programme(s), set-up and lead programme board meetings, involving stakeholders and project team members as required.
- Responsible for controlling, directing, planning and allocating work and motivating service users to get directly, or indirectly involved with projects and programmes and its development.
- Ensuring correct technical expertise is brought into key aspects of project and programme delivery, ensuring appropriate legal, HR, and information governance oversight is maintained and followed.
- Ensuring appropriate engagement with patients & users, clinical, and operational staff throughout the life cycle of projects and programmes, to allow for effective user testing and input into the development and roll out of wayfinding approaches.
- Identify and manage interdependencies between projects and programmes within the excellence portfolio and in the wider organisation
- Managing relationships with key stakeholders both internally and externally
- Perform benefits analysis and baseline current system appraisal before each project and programme starts and ensure there is a plan in place for handover to the operational and clinical leads.
- Oversight, preparation and maintenance of all project documentation, including (but not limited to): project brief, project initiation document, appraisal options, RAID logs, lessons learned and actions logs, high level and detailed project plans, highlight reports, Project Board reports and papers.
- Ensure all project documentation and reports are prepared and delivered as specified in the project communications plan and in line with agreed reporting schedules.
- Manage the implementation costs and resources allocated to the project up to £1m.
- Co-ordinate the activity of project and programme team members and contributors ensuring that tasks and work packages are completed satisfactorily and on schedule.
- Regularly report on progress, monitoring progress against plan, delivery of the project and programme objectives, and post project review including updating the lessons learned and decision logs.
- Support bid writing, tender process management, procurement processes and liaise with stakeholders from key agencies in contract management
- Undertake any additional duties appropriate to the post, as may be required by the service and as delegated by the joint programme directors.
Person specification
Education
Essential criteria- High education qualification, preferably in management based studies or equivalent experience
- PRINCE2, Agile or other similar methodology
Skills
Essential criteria- Effective supervision of a project team where you do not have direct line management responsibility. Working with operational managers, frontline operational and clinical staff and third party contractors
- Experience of operational and non-operational management in the NHS
Experience
Essential criteria- Project management experience managing multiple complex projects within NHS or similar large scale organisation
- Must have experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams
- Experience working in third sector, voluntary sector or arts and heritage
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly.Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [email protected].
https://www.moorfields.nhs.uk/work-for-us