Band 3 Accredited Centre Administrator
Job overview
We are looking for an experience Business Administrator to join our team within the Accredited Centre at Birmingham Community Healthcare NHS Trust.
As part of this role you will provide support to the Accredited Centre Manager and tutors who deliver on a range of apprenticeship programmes, as well as the wider staff where training and development occurs.
Main duties of the job
The post holder will be responsible for administration duties within the Accredited Centre. Setting up training programmes and the co-ordination of functional skills classroom based learning and other classroom based learning hosted by the Trust's Accredited Centre, as instructed by the Accredited Centre Manager.
The post holder will be responsible for the inputting of data and the maintenance of robust administrative systems and processes to support the running of the Trust's Apprenticeship Centre which is subject to rigorous OFSTED inspections and Awarding body audits.Therefore, the post holder must have experience with the OFSTED and City and Guilds processes within a training environment which must include sound knowledge of data requirements needed for National Government Systems.
Working for our organisation
Working for your organisation
Health & Safety at Work
Attention is drawn to the responsibility of all employees to take reasonable care for the health & safety of themselves and other people who may be affected by their actions at work.
Equal Opportunities
Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability
Safeguarding
It is the responsibility of all staff to safeguard and protect children and adults at risk at all times and staff must report any concerns as per Safeguarding Children and Safeguarding Adults policies, which are available on the Trust's intranet.Every member of staff must undertake regular mandatory safeguarding training at a level relevant to the role.
Detailed job description and main responsibilities
Main Duties- To co-ordinate the setting up and monitoring of attendance on both internal and externally held classes that the Accredited Centre provide.
- Reporting non-attendance of learners to both the Accredited Centre Manager and the learners' Line Manager
- To monitor the Accredited Centre inbox and deal with queries as necessary
- Booking of rooms/venues for courses as instructed by Accredited Centre Manager
- To input, update and maintain Accredited Centre and Trust databases as appropriate
- Answer telephone calls and walk-in queries regarding Accredited Centre matters
- Advertising Accredited courses on organisation's Intranet
- Liaise with learners and their managers effectively
- Responsible for creating class registers and liaising with Trainers (internal and external), collecting in of registers and inputting onto OLM
- To cancel courses/venues as instructed by the Trust's Accredited Centre Manager
- To carry out invigilation on Centre exams
- The post holder will work with the Accredited Centre Team to ensure the smooth running of any audits/inspections
- Liaising with Trainers and Accociate Trainers to ensure the smooth running of the training, i.e. photocopying relevant training materials required for set courses To set up training rooms and equipment to ensure that Trainers are appropriately supported
- To facilitate induction and other training events as required
- To produce training packs including the development of presentations using Microsoft PowerPoint and Word to support the delivery of apprenticeships within the Trust's Accredited Centre
- To trouble shoot and problem solve when equipment is not working, i.e. Learning Assistant
- The post holder must be competent in minute taking, as the minutes will be open to OFSTED and City and Guilds Audits
- To carry out all aspects of administration within the Accredited Centre
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
Person specification
Qualifications
Essential criteria- Maths and English GCSE Grade C/4, Functional Skills Level 2
- Qualifications in Business Admin
Experience
Essential criteria- Minimum of 12 months within an Admin role
- Has more than 3 years in different administrator roles
IT Skills
Essential criteria- Examples of using Microsoft Office- including Excel
- Has qualifications in IT/Substantial experience of using a range of software
Safeguarding
Essential criteria- Understands the term Safeguarding
- Has evidence of CPD for Safeguarding within the last 12 months
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification.We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics.As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible.This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible