Team Administrator
Job overview
An exciting opportunity is available for an experienced and enthusiastic Team Administrator to join the Early Intervention In Psychosis Team.
The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Early Intervention in Psychosis - Namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.
Main duties of the job
To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
Duties provided within defined time standards
Compliance with appropriate legislation and LPFT policies
Feedback from colleagues and other stakeholders
Compliance with CQC standards
Accurate and appropriate information is recorded appropriately using the Trust’s information systems
Gathering appropriate information from a variety of sources to input accurately onto a database.
Production of basic reports including graphs and tables as directed.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar
Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other guidance.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall.In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visit beinlincolnshire.com to find out more.
Detailed job description and main responsibilities
Responsibilities for direct/indirect patient care- To maintain a safe working environment
- To ensure security of patient records
- To maintain services to meet quality standards and the smooth running of the department
- To achieve local/national standards as appropriate
- To identify areas for improving services in own area
- Abide by LPFTTrust policies and procedures
- To monitor, maintain and order stock
- Responsible for safe keeping patients’ money (if appropriate for role) and handling of petty
cash, ensuring accurate receipts are kept.
Responsibilities for human resources (including training)- To participate in continuing professional development
- To regularly update skills
- To create and maintain effective teamwork
- Planning and organisation of own day to day workload.
- To actively participate in annual appraisal
- To take responsibility for meeting own development/training needs
- To contribute to effective use of resources
- To provide information required to achieve organisational objectives
- To maintain paper and electronic records
- To assist in data collection
Person specification
Qualifications
Essential criteria- NVQ level 2 Business and Administration or equivalent
- ECDL or equivalent including basic knowledge of all MS Office packages – including Microsoft Office calendar for diary management
- GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;
Experience
Essential criteria- Relevant experience of working in a general administrative background
Skills
Essential criteria- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances
- Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database