Customer Service Advisor - Livingston

REED Business Support are pleased to be working with one of Livingston’s fastest growing Property Management Companies, who are looking to recruit a ‘Customer Service Advisor’ on a Temporary basis. Working in the office, you are expected to be adept at handling inquiries, resolving issues, and maintaining accurate records.

If you’re proactive, possess a can-do attitude, and take pride in your individual and collective achievements, we’d love to hear from you.

Details:

Monday - Friday // 09:00 - 17:00

£14.23 /hr

Hybrid working pattern

Start Date: Asap

2 months (Initially – likely extension)

Key Responsibilities:

• Provide excellent customer service to residents and clients, addressing inquiries and resolving issues promptly and efficiently.
• Manage and maintain accurate records of customer interactions and transactions.
• Assist with the administration of housing applications, tenancy agreements, and other related documentation.
• Collaborate with other team members to ensure a seamless and positive experience for all customers.
• Participate in training and development opportunities to enhance your skills and knowledge.

What we're looking for:

• Previous experience in a customer service role, preferably within the housing sector.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and software applications.
• A positive and proactive attitude, with a commitment to delivering high-quality service.

If you have the necessary experience and are interested in this opportunity, please apply now.