[ref. e296117] Infrastructure Compliance Manager (Previous Relevant Experince is Required) - London
Field Compliance Supervisor
Job Description
Telent are looking for x3 Field Compliance Supervisor(s) to join the Network Services Infrastructure team. This opportunity as Field Compliance Supervisor will see you working on the OSA (Openreach Services Agreement) framework contract, with a particular focus in London 6 the Inner M25 region.You must be a holder of a full UK driving license and be based in / able to travel within the Inner M25 region in a 3Field based 4 format. The Field Compliance Supervisor may need to attend meetings at a Telent office if / when necessary.
The Field Compliance Supervisor will be responsible for the OSA framework deliverables (in their designated area) ensuring these are delivered as planned by Telent and its subcontractor partners / suppliers. This includes confirmations of resources on site, dealing with any in-life, real-time issues and flagging any requirements for 3jeopardy management 4.You will see all programmed works on-site through to completion, meeting set KPI 6s and SLA 6s.
As the Field Compliance Supervisor, you will support gangs employed by Telent 6s suppliers and subcontracting firms to ensure all safety, compliance and quality standards are being met throughout, and meet defined audit and inspection regimes as set out by the Infrastructure Services business.
You will be Telent 6s customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues.
Field Compliance Supervisor - What you 6ll do:
- Support delivery of all contractual requirements.
- Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements.
- Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to.
- Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation.
- Monitor suppliers to maintain a 1right first time 2 quality culture, ensuring compliance with Openreach installation standards.
- Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality.
- Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes.
- Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity.
- Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes.
- Conduct regular compliance audits and ensure adherence to internal and external regulations.
- Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate.
- Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards.
- Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes.
Field Compliance Supervisor - Who you are:
You are a skilled Field Compliance Supervisor with experience of overseeing civils, poling, or cable gangs in the telecoms industry or similar. You 2re confident in managing field operations, ensuring compliance with safety, quality, and environmental standards.Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. With key certifications like NRSWA Supervisor Level and SA001A, you 2re ready to contribute to the success of Telent 2s OSA contract across the London region.
You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals.
Field Compliance Supervisor - Key requirements:
- NRSWA / NRSWA Supervisor Level certified
- Experience of supervising civils, poling or cable gangs working in the telecoms market or having held a position of 1site supervisor 2 or similar in the construction or telecoms industry
- SA001A accreditation for overhead safety desirable
- Basic cabling / rod / rodding and rope knowledge / skills
- Full clean UK driving licence
- Possess an understanding of environmental legislation and compliance
- Experience with conducting surveys / assessments or similar
- IOSH Managing Safely (will be required to obtain in first 3 months)
- SA001 / SA002 accreditation desirable
- Able to commit to overtime if / when required
What we offer:
A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- Company Essential vehicle
- Uncapped overtime options
- 26 days holiday, plus public holidays, and the option to buy or sell days annually
- Company pension scheme
- Access to FlexBens policy
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
We 2re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
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About Us
About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK 2s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available.When you join us, you 2ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You 2ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Brilliance brought together.
We are guided by our values and behaviours:
Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed